NetID/eID Support

This page describes frequently asked questions for issues related to your CSU account.

Table of Contents:

What is an eName/eID/NetID/CSUID?

At CSU, you have several different ID numbers and usernames tied to your account. Here is a breakdown of the terminology and what they are:

What happens when my NetID expires?

When you're no longer affiliated with the university, your account will eventually expire. You will receive an email with this expiration date to your CSU email.

What this means is that you will no longer have access to your CSU emails, Google Drive, Office 365, Canvas, RAMweb, etc. Please transfer all data you wish to save from your CSU accounts to personal accounts within that period. A month after your account is deactivated, everything will be deleted.

How do I find out what my NetID is?

Your CSUID:

Your NetID:

If you're still unsure, contact one of these groups to learn what your account information is:

My account shouldn't be deactivated yet, why can't I log in?

The password reset requirements still apply to those with expiring accounts! Follow the steps on our Password FAQ to reset your password, and see if that resolves the issue.