Zeswitz is a rental company based in Reading, PA. It is not a part of the school district, but we partner with them. This means they are able to deliver to our school as well as pick up instruments from our school. We also have a representative, Tom Kelly, who comes in every week to pick up/return and answer any questions that may have come up.
Because Zeswitz is not part of school, I as the teacher cannot access your Zeswitz account. Everything having to do with rentals, repairs, and new products MUST be done on the Zeswitz website or calling their number 610-406-4300. Zeswitz will tell you what you need to do to receive your new instrument or return your instrument.
Otherwise, this company makes renting and repairing an instrument really easy! As your child grows, they will need to get a larger instrument. You can swap out for a larger-sized instrument any time at no cost. When the new instrument is delivered to the school, I will give it your child and leave their old instrument for Tom Kelly to pick up. Repairs would work similarly.