Support

How Can I Get Help?

Brookline IT Service Desk 

Submit a request for assistance with town issued tech equipment and networks at the Self-Service Portal

The Self-Service Portal has an extensive searchable knowledge base with help for most issues. Staff can also directly contact the Service Desk via email at service_desk@psbma.org or by phone at 617.879.4357


Help with Issues Other than Hardware

For support, coaching, and guidance using a variety of Ed Tech tools,

For Canvas Support

Where Can Students and Families Go for Help?

The District maintains Family and Student Help Center to support students and families with commonly used technologies.


What EdTech Trainings are Available?

Publication of district course and workshop offerings are now located in the Teachpoint PD site

Frequently Asked Questions

How can I hide my personal phone number when calling parents?

See Answer

How can I get help with my Password Reset?

See Answer

I'm Leaving Brookline. How Can I Move My PSBMA Google Files to Another Google Account?

See Answer