Lead and Manage Change

After defining their problem of practice, articulating a measurable AIM statement and identifying promising solutions for changing the status quo, teams are ready to move toward enacting real improvement. As they prepare to do so, however, it is important that leaders consider how ready their organizations - and the people within them - are to undertake sustained, systemic change. 

This section of the toolkit discusses what we know about the psychology of change and provides tools for assessing organizational readiness for change, identifying key champions and adopters, and effectively managing change over time.