Technical Support

Campus Technology Services (CTS) will likely be your main go-to for technical assistance with any campus-related service issues. Below are some additional resources and information that you may find helpful:

Technical Support Information

For an overview of Brightspace, you can review this video. Frequently asked questions about Brightspace can be found on the Oswego Digitial Learning Environment's website.

Contact your ISP (Internet Service Provider) for problems with:

• Login to your ISP (Internet Service Provider)

• Connecting to web sites

• Launching web browser software (Firefox, Internet Explorer, Chrome)

Contact the Open SUNY HelpDesk at 1-844-673-6786 or online at Open SUNY helpdesk website for problems with:

• Logging on and accessing your SUNY Oswego Brightspace course interacting or participating in course activities submission of assignments or file attachments in course