ODU faculty and staff should direct all tech support requests to the ITS Help Desk:
(757) 683-3192
(877) 348-6503 (toll free)
The Help Desk is available 24/7.
If you are having issues with Canvas or Zoom and need training instead, there are many help videos and articles:
Canvas LMS - YouTube
Canvas Training - LinkedIn Learning
Instructor Guide - Canvas Community
Zoom video tutorials (Zoom)
Zoom at ODU (ODU ITS)
Submit the Faculty Help Request Form (CLT)
Schedule a live Zoom session
Email clt@odu.edu
Visit our How Do I... (CLT) section
The Center for Learning and Teaching (CLT) provides faculty support by promoting teaching, learning, and research, often through technology innovation. Our services include instructional design, graphic design, multimedia production, and instructor training. For teaching support, or to learn more about CLT services, please contact CLT:
ODU's Information Technology Services (ITS) provides technology and computing support to faculty, staff, and students. If you seek tech support for your computer, Blackboard, or ODU's instructional tools, please request assistance from the ITS Help Desk:
Students, like ODU faculty and staff, should direct all tech support requests to the ITS Help Desk:
itshelp@odu.edu
(757) 683-3192
(877) 348-6503 (toll free)
The Help Desk is available 24/7.
If students have difficulty using Canvas or Zoom and need training instead, there are many help videos and articles:
Canvas LMS (YouTube)
Canvas Student Tutorials (YouTube)
Student Guide (Canvas Community)
Zoom video tutorials (Zoom)
Zoom at ODU (ODU ITS)
All tech support requests should be directed to the ITS Help Desk:
(757) 683-3192
(877) 348-6503 (toll free)
The Help Desk is available 24/7.