GetThru Phone Services
GetThru (ThruText/Thrutalk) is the P2P texting and calling tools vendor that the DPNM and the Coordinated Campaign will be using in 2020.
What is ThruText?
ThruText is a web-based application created by GetThru (formerly known as Relay) that allows campaigns to send and receive P2P (peer-to-peer) text messages using lists pulled from Votebuilder.
What is ThruTalk?
ThruTalk is a second product by GetThru used for P2P phone banking to cell phones and landlines that also utilizes lists pulled from Votebuilder.
What about pricing?
Thrutext
For the 2021-2022 cycle: $.08 per message
thrutalk
For the 2021-2022 cycle: $.06 per dial
How do we pay for services?
Each month, you'll receive an invoice from the Democratic Party of New Mexico for any charges accrued. You call simply pay the invoice by making a check out to:
Democratic Party Of New Mexico
300 Central Ave SW #1300
Albuquerque, NM 87102
Memo Line: ThruText
Getting Started with GetThru (ThruText/ThruTalk)
1. First, sign and return a copy of the ThruText Terms of Use.
2. Complete the GetThru Sub-Account Request Form
How To Complete the Sub-Account Request Form
Type of Submission:
New client for a reseller OR new member for a network
Reseller / Partner / Current Client - Organization Name:
The Democratic Party Of New Mexico
Reseller / Partner / Current Client - Contact Email:
Select which service you'd like to sign-up for: ThruTalk, ThruText, or both
Fill in your account information
i. New Account - Organization or Campaign Name
ii. New Account - Primary Contact Name
iii. New Account - Primary Contact Email
iv. Website for Customer
v. New Account Organization Type
Read the confirmation
Check the "Yes" box
Click "Next"
How To Complete the Sub-Account Request Form: Page 2
Requested Account Name: Please use your official campaign name
Requested Full Service Name: This helps us identify your data uniquely across the board
Please follow this convention:
(Office Abbreviation)(District Number)-(Candidate Last Name)
For SD 35 it would be NMSD35-Martinez-Parra
Requested Short Name: This is used largely for data purposes
Please use the following convention:
(Office Abbreviation)(Last Name)
For SD 35, it could be SD_Daughtery
URL of Campaign Logo: If you have your campaign logo hosted online, include the link here
Caller ID Name: Initial outbound caller ID name for the client . Limit it to 15 characters max
TIP: If you would like to keep your phone number private, here is a great tutorial that shows you how to use Google Voice to mask your phone number from the people you are calling!
Caller ID: This is the name that the receiver will see. Limit it to 15 characters max
Click "Submit”
FAQ
This guide will instruct how to setup the two-way VAN sync so you can:
Pull lists from VAN to use in ThruText
Push responses to ThruText survey questions back into VAN Survey Questions, Activist Codes, Events, and Canvass Results
Set up a VAN Integration Part One | Set up a VAN Integration Part Two
Where to find instructions on how to best use ThruText?
This will give you an overview of ThruText and how it can help with your outreach strategy.
______________________________________________________________________________________________
Guides for Message Senders
[ This link is for Message Senders and will provide tips and instructions they need for working ]
This short training video will train your Message Senders on how to send messages
Guides for Text Admins
[ This link is for Text Admins and will provide tips and instructions to administrate TextTalk ]
This video will show you how to invite admins and texters to your ThruText account
This video will show you how to create a group
This video will show you how to launch a campaign
This video will show you how to target your campaign
This video will show you how to invite users and manage permissions
This video will show you how to reassign conversations
This video will show you how to view conversations and cleanup campaigns
This video will show you how to set global recommended replies