Find, Recruit and Follow up (FRF)Policies

Overview

The Find, Recruit & Follow-Up (FRF) is designed to enable researchers and life sciences companies, to understand and navigate the emerging landscape around Find, Recruit and Follow-up Services and to make more informed and timely choices about which services to use. 

• Primarily provided through a ‘directory’ of service providers, enabling users to search for and review services and get in touch with a specific Data Service Provider (DSP).

• The DSP information is added and managed through Contentful, a headless Content Management System (CMS) which allows all information about DSPs to be collated under full control by the RDNCC, for presentation back to the users. 

• The site also enables users to access research support infrastructure to ensure that specialist local and clinical knowledge can be accessed, understood and applied alongside insight from data services. 

Key Policies 

• Use of FRF is governed by these Terms and Conditions which apply to all people who use it.

  • From the start of 2023 anyone using FRF has signed explicit acceptance of these Terms and Conditions.

• How an individual's data is used is governed by a Privacy Notice. 

• How FRF meets accessibility requirements is detailed in the Accessibility Statement

• How FRF uses cookies is detailed in the Cookie Policy

Data governance

The Data Controller for FRF is the Department of Health and Social Care. This system is managed by NIHR RDNCC on behalf of the Data Controller.

The responsible manager within NIHR RDNCC for FRF is the Research Delivery Director

Security

RDNCC have a current ISO27001: 2022 certification and Cyber Essentials; the provision of FRF falls within the scope of these. 

RDNCC review that the above controls are current and effective on at least an annual basis. This includes verification with DHSC as Data Controller.