NERIC SchoolTool Team
KNOWN ISSUES
Current SchoolTool *BUGS* we think you should know...
NERIC SchoolTool Team
KNOWN ISSUES
Current SchoolTool *BUGS* we think you should know...
Mindex is aware of each of these issues. Each one listed has a fix timeframe.
Maintenance > User/Group > Groups & Security Tree: If use does not have new Discipline/Incident/Referral/View/Disposition checked off, they cannot view disposition on incident.
Workaround: Check off Discipline/Incident/Referral/View/Disposition permission and save.
Mindex is aware of this and is expected to fix it in a future release.
Maintenance > District > Mobile App: Mobile app push notifications stop working.
Workaround: Contact NERIC, requires a Mindex fix and overnight refresh.
Mindex is aware of this and is expected to fix it in a future release.
Census > Online Pre-Registration: When Receiving a Student in Online Pre-Registration Former students who are now parents are not displaying for potential contacts
Workaround: Manually add the student/contacts
Mindex is aware of this and is expected to fix it in a future release.
Maintenance > Export > State Course Code Mappings: Secondary Course codes displaying as 'prior to secondary'.
Workaround: There is no known workaround.
Mindex is aware of this and is expected to fix it in a future release.
Inactive Buildings Display in Calendar: Maintenance > School Year > Calendar: If a district has an inactive building, it is displaying in the dropdown to select when creating new calendar entries.
Workaround: There is no workaround at this time. Be sure to select the appropriate ACTIVE building.
Mindex is aware of this and is expected to fix it in a future release.
Descriptor Graded Courses appearing on Canned Secondary Traditional Progress Reports: When running a Traditional Progress report, courses that are set to be descriptor graded, are appearing on the progress report.
Workaround: Go to Scheduling > Course Catalog, select the course and check the box for "Exclude from Progress Report."
Mindex is aware of this bug but an exact timeframe for a fix is unknown.
An error occurs in the Student or Parent Portal when there is an unnamed category or the category totals do not equal 100 in the Teacher's Gradebook: When students or parents go to view averages in My Home > Grades > Marking Period Average they will receive an error and unable to view grades.
Workaround: Teacher must go into their gradebook and delete or name the unnamed category OR make sure all categories equal 100.
Mindex is aware of this bug but an exact timeframe for a fix is unknown.
Receive Student Data does not recognize changes made in Student's Contact: Effects BOCES & Home District (through District Connections). When the "Receive Student Changes" is turned on in the district connection (Maintenance > Application > District Connections), changes made at the 'Sending' or 'Receiving' district to the student contacts, the updates are not being received by the district when you use Census > Receive Student Data > Update Students.
Workaround: No known workaround at this time.
Mindex is aware of this bug but an exact timeframe for a fix is unknown.
Error when printing certain Discipline letters: Student Record > Discipline > Referral > Print Letter: When trying to print certain discipline letters, an error will occur if there are special characters < or > in the referral.
Workaround: Edit referral and remove any special characters and save the referral. The letter will then run as it should.
Mindex is aware of this bug but an exact timeframe for a fix is unknown.
Blank Screen in Residents & Household Report: Census > Reports > Residents and Household Report: When running this report, it will generate in a new screen but the original SchoolTool screen will appear blank.
Workaround: In order to get back to reports, you must click on Census > Reports.
Mindex is aware of this bug but an exact timeframe for a fix is unknown.
Students print repeatedly on Grade Analysis Report: Counseling > Reports > Grade Analysis Report: prints student names repeatedly when multiple teachers are assigned to the same course.
Workaround: None at this time.
Mindex plans to fix this in a future release, an exact timeframe is not known at this time.