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Contact MSU IT's service desk at 517-432-6200 (or submit a request for help at ithelp.msu.edu)
NetID and Password
NetID and Password
Your NetID and password are your personal identifier at MSU and serve as your login to many university computing and networking services such as Wifi, email, course content, and more. You should memorize your MSU NetID and password - you will be utilizing it to access the many resources available to MSU Spartans!
NetID and Password resources:
NetID and Password resources:
Campus Wifi
Campus Wifi
MSUNet 3.0 and Eduroam are the preferred Wi-Fi networks for use at MSU. They are both available at all three MSUCOM sites.
MSUNet 3.0 is an MSU-specific network; once you register your device(s) on the network, it will automatically connect to campus Wi-Fi when you come on site.
Eduroam is a network shared by many different colleges and universities, and if you register your device(s) on the Eduroam network, you will be able to automatically connect anywhere Eduroam is available. MSU plans to make Eduroam the preferred network for most users in the near future.
How to register your device on MSUNet 3.0:
How to register your device on MSUNet 3.0:
Connect your device wifi to "MSUNet 3.0"
Open a browser and go to dhcp.msu.edu (may occur automatically when you connect to the campus wifi)
Sign in using your netID and password
After signing-in, enter the following:
Your name
Location of the device
Description of the device
If prompted for MAC address, check that you are connected to MSUNet 3.0, or click the help links for more information
Click Register Now
On the next page, agree to MSU’s Acceptable Use terms
Toggle your device's wifi off and on again, or reset your device
"Help, I'm having trouble connecting!"
"Help, I'm having trouble connecting!"
Many MSUCOM events can be attended remotely, which requires an internet connection.
If you are having issues with internet connectivity when connecting to a remote session, please try the following troubleshooting steps:
Many MSUCOM events can be attended remotely, which requires an internet connection.
If you are having issues with internet connectivity when connecting to a remote session, please try the following troubleshooting steps:
Check the Basics (if applicable)
Turn Wi-Fi off and back on
Restart the device (phone, tablet, laptop)
Restart the router/modem if accessible
Move closer to the router or to an area with better signal
Switch to a different device to join (if able)
Try joining the session on a different device (phone instead of laptop, or vice versa)
If possible, use the mobile app for the platform instead of a browser
Use Mobile Data or Hotspot (if able)
Turn on mobile data on a phone and join directly
Enable a mobile hotspot and connect another device to it
Find an alternative location with an internet connection (if able)
Go to a library, student center, or computer lab
Use Wi-Fi at a coffee shop, fast-food restaurant, or community center
Ask a neighbor, friend, or family member for temporary access
If you experienced wifi/internet connectivity issues and you were tardy/late to joining a session, please request an Attendance Exception and include the steps you took to be able to join the session.
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