Staff Credentials

The “No Credentials” option helps clearly distinguish between:

• Staff who do not hold any credentials, and

• Staff who are missing required credential data.

This ensures that reports reflect intentional, complete data and resolves previous issues where staff without credentials were incorrectly included in the “Staff Missing Data” count.

💡Important: If “No Credentials” was selected on a staff intake before this update, no credential record would have been created.

To ensure accurate reporting, users must manually enter a “No Credentials” record in the Credentials panel to remove the staff person from the “Staff Missing Data” row in the Performance Summary Report.

To maintain accurate and consistent data:

• Users may select either one or more credentials or “No Credentials”—not both.

• If both are selected, the system will prevent the intake from saving and display the message:
  “Must check one or more credentials OR check ‘No Credentials’.”

Impact on Reporting

Performance Summary Report 

• Staff with a “No Credentials” record are now excluded from the “Staff Missing Data” row.

• This ensures only truly incomplete credential records are flagged in the report.

Table 7

• If a staff member has a “No Credentials” record and later receives a valid credential, the valid credential will be reported on NRS Table 7.

• The presence of a “No Credentials” record does not prevent other valid credentials from being included in Table 7 totals.