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Welcome Meetings
Welcome Meetings
Before pupils join the Academy and before transition between key stages, we hold parent meetings highlighting key information.
Day-to-day communication
Day-to-day communication
Class Dojo for general day to day learning communication between class teachers/parents only.
School Dojo for general whole school messages and events for parents.
Termly School Bulletins to inform parents of events and information.
Termly Class Newsletters via Dojo and website.
LACO Calendar of Events detailing forthcoming events.
Tapestry in Early Years for learning logs.
Emails between the office/parents to raise a query, concern or complaint.
Telephone calls/messages for urgent parent contact.
Dedicated absence line/messaging service for daily absence.
MCaS (My Child at School) to book and pay for clubs, trips, lunches and purchases as well as book parent consultations
MCaS also shows attendance, assessment, reports and other important documents.
Download the MCas App: Google or Apple
Website showing curriculum information, term dates, policies and our SEN offer.
How to raise queries and concerns
Initial queries or concerns should be directed to the class teacher or office staff, then APs, before VPs, and finally the Principal unless this is a safeguarding concern which should immediately be raised with the safeguarding team.
Most staff members spend every moment of their day with children; therefore we ask that you are patient in waiting for a specific response; the team will try to respond as soon as they can. We will not respond during evenings or weekends.
Appointments
We endeavour to address your concerns promptly. If you wish a face to face meeting, we kindly request you make an appointment in advance, together with a brief outline of your concern. Please allow the member of staff sufficient time to investigate and facilitate a productive meeting to address your query.
Office contact details
The office email address is info@cherryorchard.latrust.org.uk Telephone: 01322 242011 The office is manned during term time only between the hours of 8:00 am and 4:15 pm. Outside of these times, please leave a message on the answer phone and a member of the team will get back to you. If your call is not urgent, please email in the first instance and the team will respond in a timely manner.
Emails
The office email address should also be used if you wish to make contact with the Leadership Team / SENCO or FLO. This should only be if you feel your query has not been resolved by the class teacher or is more appropriate to be discussed with a member of the Leadership Team. It should be clearly stated in the email who the intended recipient of the email is.
Please note that members of the Academy team do not send or reply to emails from their direct email address. Emailing directly to a member of staff means that you have circumvented our communication procedures and therefore are at risk of receiving no response.
Parent Consultations
We have two formal consultation evenings in Terms 2 & 4 and one informal one in Term 6 as part of our transition week.
Feel Proud Fridays
This will replace WIW from Term 3 onwards, when the Academy closes early for staff training. At dismissal, parents will be able to accompany their children into the classroom to look at books and displayed work.
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