Call
The Technology Department call-in service hours will be Monday-Friday 8:30am to 4:00pm. You can reach out to them by calling 816-418-HELP (4357) or 418-7888.
Submit a Request
Use the ticketing system you can access anytime at
https://kcpublicschools.incidentiq.com/
Teachers and students will log into the ticketing system with their school username and password.
Logging in to Devices and Apps
How Students Login to the Laptop and Most Applications
Username is S and the 7 digits of your student ID number. Ex: S1234567
Password is your birthdate in MMDDYYYY format. ex: 08212020