student relationship management

powered by Salesforce

Salesforce is a cloud-based customer relationship management (CRM) system. Since our customers are students, we have adopted the term student relationship management (SRM). Salesforce is the application you will use every day to manage your relationship with students.

Note: Salesforce is only available on the Kaplan network (in office) or Kaplan remote desktop

Sign in to Salesforce

  1. In your browser, go to https://ghco.onelogin.com/login
  2. Enter your work-provided email address and password
  3. Click the Salesforce tile labeled, "Salesforce - KHE"
    • Note: There are two (2) Salesforce tiles
    • Salesforce - Test KHE (the training environment)
    • Salesforce - KHE (the live environment)

Change your Salesforce profile picture

  1. Click your name or your profile picture to update
  2. Upload a picture (Note: Avoid these mistakes with your profile picture)
  3. Select the portion of the photo you want to show
  4. Click Done