Remote Desktop
powered by Microsoft Azure
Embedded Files
The remote desktop establishes a secured connection between your computer and Kaplan's servers. This connection is required to gain access to systems and applications, such as Genesys, Salesforce, and Qfiniti.
For Microsoft Azure
For Microsoft Azure
Steps:
Prepare your computer - you must install the Azure Desktop Client (Remote Desktop) application.
Launch and log in to your remote desktop Session.
Perform Post-Setup activities and begin working in your new remote session.
Click here for our detailed New Azure User Set Up and Login steps.
AZURE DESKTOP Client- Setup and Logon Process
Setup your Computer
Setup your Computer
Kaplan Windows Computer Setup
Minimize all open applications
Locate the search field bottom left of screen
Enter: Software Center and launch the application
Once open, locate the search field top right in Software Center
Enter: Azure and hit Enter
Click the app tile and select Install
Personal Windows Computer Setup
Minimize all open applications
Click the link below to download the Windows client
You will need Administrator rights on your computer to perform the installation
Link to Azure Desktop Client Installs
Once installed, skip to Launching Remote Desktop to Access Your Virtual Desktop
Personal MAC or CHROME Computer Setup
For Mac (personal computer)
Open the Mac App Store, Windows App from the Mac App Store, Select and Install.
Launch the Azure Desktop Client (Windows App), and be sure the Workspaces button is selected top of the application
Click the Add Workspace button
Enter the following for Add Workspace prompt
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
Click the Add button, you will be prompted to Sign In
For Chromebook
To install utility:
Or Open the Chrome browser and browse to the following URL:https://rdweb.wvd.microsoft.com/arm/webclient/index.html
Launching and LOGON to Access Your Virtual Desktop
Launching and LOGON to Access Your Virtual Desktop
Go to Start and scroll down to the Windows app and launch it
When the app launches...Click Login
Enter the credentials provided. It will be in the following format:
You will be prompted to sign in with your Microsoft account. Use the following format below..
KHE USERS: username@charlie.kaplaninc.com
OR
KTP USER: username@kaplaninc.com
OR
KP USER: username@alpha.kaplaninc.com
Your password is the same as your most recent OneLogin password
The Azure Desktop Client(WindowsApp) will load and the following Virtual Desktops Icons will be available to you:
example KNA-xxxxx
Click the Connect button to launch
A Windows Security prompt will appear. Enter your network\email password click OK
The Remote Desktop app will open in full-screen mode, if you have multiple monitors it will automatically extend across all
Click OK at the Login Notification
The Azure Virtual Desktop will load and take you to the desktop
Click the X in the top right corner to exit
Kaplan's remote desktop
Kaplan's remote desktop
The remote desktop is separate and distinct from your desktop, even when you're running the remote desktop on your personal computer. Think of the remote desktop as "Kaplan's computer" and your personal desktop as "your computer."
All activity on "Kaplan's computer" (aka the remote desktop), such as web activity, downloads, and files saved can be monitored by Kaplan. Activity on your personal desktop is not monitored by Kaplan.
The remote desktop is Kaplan branded and opens in a separate window, which you can resize, minimize, maximize, etc. As stated before, the remote desktop provided a secured connection needed to access systems and applications you will use every day.
Post Setup Activities
Post Setup Activities
Sign Into Microsoft Office 365
Locate either Excel, PowerPoint or Word from the Start menu
Launch the application
You will be prompted to Sign In
Click the Sign In button and use the same credentials to access Azure
username@charlie.kaplaninc.com
Office 365 is now activated
Change Display Settings to Single Monitor
These settings apply if you are currently using more than one monitor and only want the virtual desktop to launch on one of the monitors
Launch the Remote Desktop app if not already open
Under Kaplan University section heading right click on the wvd-cloudjumper icon and select Settings
This will open a settings window on the right. Turn OFF the option to Use Default Settings
Under Display Settings, select the drop down arrow under Display Configuration and select Single Display
Close out of the settings window and launch your Azure desktop
Session will open in single display mode now
Update Power Settings on Your Computer to Keep System From Going to Sleep
Perform this process on your Kaplan or Personal computer ONLY
Click the Start button then click the gear icon for Settings
Click the System option
In the left pane click Power & Sleep
Under the Sleep section ensure all options are set to Never
Click the X in the top right corner to exit
For computer and Internet requirements see,
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