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Introduction
Introduction
Effective leadership and management are essential to any business. Leadership is about getting people to comprehend and believe in the vision you set and to work with you on achieving your goals, while management is more about administering and making sure the day-to-day activities are happening as they should. Modern leadership demands a wide range of skills beyond traditional management.
Essential areas for leaders include:
Coaching: Guide staff with SMART goals.
Change Management: Communicate clearly for effective change.
Performance Management: Address underperformance and challenge achievers.
Conflict Management: Use active listening to resolve conflicts.
Time Management: Stay flexible and accessible.
Emotional Intelligence: Enhance team culture through emotional understanding.
Feedback: Embrace and provide constructive feedback.
Active Listening: Build trust by listening to understand.
Self-Awareness: Manage emotions for better decisions.
Positive Culture: Foster a supportive team environment.
These resources will provide you with a variety of ideas to help you develop your leadership skills.
Watch
Watch
For those of you who like to watch a short video, here are just a few interesting ones that consider different aspects of leadership and management including the top 10 differences between leaders and managers and the perils of confusing these functions.
The Rise of Creative Leadership - Trends to watch for 2025
The Rise of Creative Leadership - Trends to watch for 2025
Real Creative Leadership is really a look into the future, as host Adam Morgan reflects on the season’s most relevant episodes and prescient themes — including global growth, developing a creative vision, and the future of design.
Leadership Styles
Leadership Styles
In this video, we look at four different leadership frameworks and styles, each of which can be applied to various situations.
Feedback culture
Feedback culture
True leaders recognise and reward the importance of constructive feedback.
Looking to create a culture of feedback with your team? Then watch this video.
Resolving Workplace Conflict
Resolving Workplace Conflict
So, how to handle conflict? In this video, you’ll learn strategies for resolving conflict at work.
Conflict Resolution in the Workplace: 5 Strategies |
Conflict Resolution in the Workplace: 5 Strategies |
Because workplaces are made up of employees with different backgrounds, personalities, opinions, and daily lives, discord is bound to occur. To navigate it, it’s crucial to understand why it arises and your options for resolving it. Here are five ways to approach conflict in the workplace.
A hostage negotiator on how to resolve conflict | Karleen Savage |
A hostage negotiator on how to resolve conflict | Karleen Savage |
Staying curious is often the most difficult thing for people to do when they’re in a conflict. Instead, they get tied up in their own side of things. Karleen Savage is a certified hostage and crisis negotiator with years of experience in business and domestic mediation. She has come up with the Savage Theory of Resolution®, a five-skill model that can be used to resolve any conflict.
Insights Discovery : Understanding your teams' energy
Insights Discovery : Understanding your teams' energy
Insight Discovery is a tool designed to enhance workplace relationships by helping you understand each other's personalities and energy. With four distinct models of communication and interaction, it uses colours to illustrate individual preferences.
Transform Your Team: The Power of Positive Leadership
Transform Your Team: The Power of Positive Leadership
Discover how empathy, positive feedback, and a culture of coaching can elevate team performance and morale. Simon shares practical advice on avoiding common leadership traps and fostering an environment where mistakes are stepping stones to success.
How Emotional Intelligence Makes Leaders More Impactful | Gemma Garcia Godall |
How Emotional Intelligence Makes Leaders More Impactful | Gemma Garcia Godall |
A leader and team's Emotional Intelligence is directly correlated with performance. We all make decisions based on emotions and we need to manage them consciously if we want to achieve the right results.
Leader versus Manager!
Leader versus Manager!
Why do some leaders inspire while others simply manage?
Simon breaks down the essential skills leaders need, why leadership is a responsibility, and how you can start your journey of lifelong learning today.
Resolving Workplace Conflict
Resolving Workplace Conflict
So, how to handle conflict? In this video, you’ll learn strategies for resolving conflict at work.
Read
Read
If you prefer to read, here you will find a range of articles that cover many different aspects of leadership and management; including change management, leadership vs. management and transitioning into leadership.
Leadership is a set of mindsets and behaviours that align people in a collective direction, enables them to work together and accomplish shared goals, and helps them adjust to changing environments.
Effective leaders take a personal interest in the long-term development of their employees, and they use tact and other social skills to encourage employees to achieve their best. It isn’t about being “nice” or “understanding”—it’s about tapping into individual motivations in the interest of furthering an organisation-wide goal.
When the career path to manager is unclear, results-oriented and high-performing employees often find themselves suddenly promoted into the role — more for their technical strengths than for their people management skills.
Do
Do
As with all knowledge, it only becomes truly useful when we start to use it! Here we have sourced a range of short courses to help you to develop your leadership skills in different ways. Pick a course that interests you and start turning your knowledge into useful business skills.
Stretch and Challenge Yourself
Stretch and Challenge Yourself
Learning to stretch our thinking skills is integral to accelerating our development. This is a really important part of the learning process, and gives you the opportunity to demonstrate your skills and show progression in your Apprenticeship.
Here are two challenges for you to pick from- should you choose to accept, this will help you to develop critical thinking, evaluation skills and encourage creativity.
Challenge 1 Analyse your own leadership style with the assessment to the left. Consider the results and evaluate your current style identifying strengths and any areas for development in your current skill set. Identify an area where you need to develop your leadership skills and discuss your reflection with your Talent Coach and agree on an action plan to take the next development steps.
Challenge 2
Choose an activity where you have had to lead or manage others. Critically evaluate your leadership style within this activity, identifying both strengths and weaknesses and alternative styles that may have been more effective. Conclude with the next steps for you to improve your leadership skills, justifying your conclusions, discuss your reflection with your Talent Coach and agree on an action plan to take the next development steps
Update your Learning Journal in OneFile with your evaluation and your reflections ready to discuss with your Talent Coach at your next review.
Reflect
Reflect
Reflective practice is, in its simplest form, thinking about or reflecting on what you do. It’s a really important part of learning from experience.
Within your apprenticeship you will be encouraged to reflect throughout your programme, the reason for this is two-fold.
Regular reflection will accelerate your development and help you to identify areas to develop helping you to constantly move forward.
A summary or log of your reflections on your development will be required as part of your endpoint assessment activities. These reflections should demonstrate your ability to 'critically evaluate' your performance and development.
Reflection is a skill and practice will make it easier, it should also be an enjoyable experience and a chance to concentrate on what you need.
To support you to develop this skill we have gathered a range of resources and articles to help you find a reflective model that works for you.
Click on the button below to access the Reflective Practice page for additional resources.
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