Directions to AVAC Main tax site:

From Pittsburgh: We are located on the main street in Natrona Heights (exit 15 on Route 28), which is Freeport Road.  We are 2 doors south of McDonalds, directly across from the First Commonwealth Bank in the Heights Plaza.  You must turn onto Harvard Ave., directly next to McDonalds, and then left into the 1st alley.  We are the 2nd house on the left with a parking lot in the back and on the side. .

Parking:

Free parking lot, handicap accessible 

Public Transportation:

No bus service is available.

Dress code:  

Casual attire with no offensive logos or wording.

Bad weather/emergency plan:

When possible, individual phone contact will be made. Anytime we need to close our center due to emergency or bad weather we use the KDKA Storm Center to alert the community. We will also notify 2-1-1, include a message on our automated voice attendant, and post it on the front page of our website. A message will display on our Facebook status as well. 

About AVAC:

Since AVAC offers a continuum of services for low-income families and individuals, we will be certain to make information available to all taxpayers receiving assistance here.  We always have brochures readily available that provide information on all the services we offer as well as how to access them.  We regularly post flyers not only about the services we offer but also other services in the community that can be of benefit to those we serve.  Services offered at AVAC include emergency financial assistance for rent and utility payments, as well as Dollar Energy Fund & CAP assistance.  We partner with the Greater Pittsburgh Community Food Bank and host a Mass Drive-up Food Distribution site in addition to our regular food pantry services.  We offer employment and education assistance services through a partnership with the Allegheny County Dept. of Human Services, funded by a Community Services Block Grant.  We operate 3 housing programs, including an emergency shelter for families experiencing homelessness.  We also have a partnership with Habitat for Humanity-Allegheny Valley and offer counseling for families seeking homeownership through them.  Several other programs that provide services to low-income members of our community are also offered.  All VITA consumers will be offered information on accessing these critical services that supply both basic life necessities as well as asset building opportunities.

Other important information about the site:  

This site will be open for hybrid tax-prep only. Clients will contact AVAC to schedule drop-off and pick-up