iPad Support @ Home
Steps that students can take at home to troubleshoot and maintain their iPads.
An eBook created by the Johnston CSD to help troubleshoot and maintain iPads at home.
Basic iPad troubleshooting tips. These steps address most problems.
If you are having issues with your iPad, start with this step.
Step guide to enabling the proxy connection, which allows students to connect to the Internet off-campus. See this guide if students are connected to their home WiFi, but still cannot access websites, apps, or email.
(1:30) Video instructions on how to connect to the proxy.
Tips to keep your iPad charging properly.
This short tutorial will show you how to proxy your school-issued iPad, clear the website and browsing data in Safari, and install or update an app from the Self Service Cart.