Work Environment
Work Environment
Healthcare workers dealing with an under-supported work environment is one of many reasons why burnout is so common within healthcare workers, specifically with home-health aids.
“There is significant and nuanced emotional labour in supporting a client and their family through this period of life. This is aggravated by the isolating and isolated nature of homecare work leading to staff feeling under supported and underprepared. Unlike healthcare workers, social homecare workers rarely have explicit and structured support such as an equivalent to clinical supervision. Support is required to reduce the impact of the emotional and cognitive stresses of working so closely with those at end of life, and the associated grief, to reduce the impact of these on staff and to limit stress and burnout” (Forward, Bayley, Walker, Krygier, White Mwaba, Elliott-button, Taylor, & Johnson, (2024).
The article revealed how due to the isolation that home health aides work in versus other team-based healthcare settings like hospitals, home health aids often lack the necessary means to carry out their duties which ultimately affect the delivery and quality of care. When the article mentioned burnout, it was heavily implied that having supporting resources would drastically reduce symptoms of stress and burnout but limited details of what or how the support would be implemented. In addition to the unsupported work environment, the role of a home health aid can be a very demanding and exhausting job. “..then explaining difficulties related to the nature of the job, one respondent said, “The behavior of residents (patients) is hard—they’ll even kick you,” whereas another lamented, “It's a beat-down job, and it is very hard on the body physically.” In addition to physical demands of the job, themes of work culture arose, with one stating, “Sometimes there's negativity in the environment and another describes that “it is sometimes hard to get people to work as a team” (Creapeau, Josh-Arti Sensi, & Lauver, 2022). The article implied that not only is the nature of the job difficult, but expresses another issue of having weak team dynamics that attribute to poor care for patients.