WAITLIST DAILY CHECK 

1. Classes > Filter> 3 classes out / available opening & waitlist

2. Sort. Copy & paste info into spreadsheet

3. Remove classes from your sheet that have already been offered.

4. Work spreadsheet. Find classes available within the next 3 weeks.

5. Verify age, level and waitlist notes make it a good fit.

Family Page

• Check family account for:

  1. • is this a new or transfer enrollment

     • is this family opted-in to email & text

     • are there any additional notes to consider

     • check family notes are we currently holding any waitlist classes

Classes Page

• Class Note - medium 

  1. • Subject:  48hr wl hold - swimmer - date start

     • Comment:   48hr wl hold - swimmer - date start

• Email: send to all emails, pick new or transfer email template, enter info w/ no abbreviations.

• Copy information. Send.

• Open Family from this class

• Add or Nest Family Note - medium - subject 48hr wl hold - paste offered class info

Student Page & Template

• Use correct template to send text & push

  1. Push Notification - One Per Family

  2. Text Message - Send a copy to all phone numbers