HearDis! in-store music player (step micro)

Power connector (incl. power adapter, if necessary)

3,5mm stereo jack to RCA cable and RCA adapter

Go with the new music player to the server cabinet/rack (looks similar to the picture)

search for the amplifier and the old music player (MOOD)

Pull out the music player (MOOD) as shown in the picture

Unplug three cables from the device (Network cable, Audio cable which is connected to the amplifier, Power cable)

At that point: only remove the power cable entirely from the server cabinet

If your setup contains one of the following amplifiers (BOSE, Cloud) or similar,
we recommend using the audio cable provided by us

connect our music player directly with one of the RCA input plugs (exchange the existing cable)

choose on the backside one Input Channel (e.g. AUX, Input A, Line A, ...)

• red plug (right channel) in red or R

• white plug (left channel) in white or L

Please ensure to switch to the corresponding input channel on the front of the amplifier (Input, Music Source) to e.g. AUX, Input A, Line A, ...

Remove the old audio cable

If your setup contains one of the following amplifiers or similar ones
without a visible RCA input, we recommend keeping the existing audio cable

If it is not possible to connect our audio cable directly, please use the RSA adapter to connect our audio cable with the cable from your amplifier

We recommend to secure the connection with some additional tape in this case

Plug the power connector of our music player

Note that if your country does not support type C or F electrical plugs, you will find a power adapter in the shipping box

Plug the other ending of the power supply into the new music player

As soon as the new music player is properly connected, it will boot automatically and the power button will light up white

within the next minute, the device will start to play

Plug the audio cable into the headphone port of the music player, immediately you will hear music

If you cannot hear music, make sure the volume on the amplifier is at an audible level and make sure that the right input channel at the amplifier is selected

If you still cannot hear music, check the output signal by plugging in some headphones in that port of the music player

If you hear the music through your headphones, the music player works

the issue is somewhere else, see the troubleshooting here

If the installation went well and you can hear music, it would be great to give a quick feedback

We will also check if the online connection works and your player is properly updated

Please let us know when you return a player