For Magnus emergency contacts, enter the emergency contact information in CompassNet per these instructions. 

These emergency contacts are also used for your emergency alerting system (Ruvna) - so it's important to have at least 3 emergency contacts. 

If you need to add the contact, click "Create a new phone number"

Populate the fields to add a new emergency contact.  (please include the area code, even for 615).

Click the "Add Entry" button 

Click the Save button when you are finished. 

"Never" - if you don't want this contact to get this contact to get calls or texts from Harding's automated contact system.

"Emergency" or " Every Time" - either will mark this contact to get calls or texts from Harding's automated contact system.

If the phone is a cell phone you must have it listed as "Wireless" if you want to get automated text messages.  If the number is from your profile, go to your profile and edit the phone number to be wireless. 

To edit your phone number: go to Account > Profile > click on the pencil icon next to the number you wish to edit. 

All emergency phone numbers must have an area code.  If you don't put an area code in our Connect5 automatic calling system will NOT call that number.

Make sure all your "Active" emergency contacts in CompassNet have "Every Time" or "Emergency Only" chosen in the Automated Call field.

All your children attending Harding must have emergency contact information entered.

All emergency contacts not already in CompassNet (nanny, sitter, uncle, etc.) need to be entered for each child you have at Harding. 

Click on the Manage Phones or Manage Emails button

Click and drag the contacts you no longer wish to use from the "Active" to the "Not In Use" column

Do I need to enter emergency contacts in Magnus as well?

• No.  Emergency contacts entered in CompassNet will automatically sync nightly to Magnus.

How do I remove an emergency contact?

• To remove an emergency contact, drag it from the active column to the inactive column. The emergency contact may be used again in the future if necessary.

Is there are difference between "Every Time" or "Emergency Only" chosen in the Automated Call field?

• For Harding Academy's purposes there is no difference. Harding Academy sends automated calls to any emergency contact marked as “Emergency” or “Every Time” in the automated call field.  Automated calls will be sent to notify of time-sensitive events such as school closure due to weather such as snow closure or severe storms, or emergency events at school.  If you do not wish an emergency contact to get automated calls please mark the automated call field for that contact to “Never.”  

How often do I need to update the Emergency Contact Information?

• After you activate emergency contacts from existing relationships (such as a child's parent or guardian who is already in CompassNet as such) you will not have to add those contacts again.  When you update your profile information that information automatically is updated in the emergency contact information.

• If you have emergency contact information from a new contact (such as a Nanny, Aunt or Uncle or anyone not in CompassNet as a relation to your child) you will need to edit any change to such a contact every time that contact's information changes.  You will need to do that for each child that has such a contact as that information does not automatically update from one child's emergency contact information to another. 

What format do I need to enter phone numbers?

• xxx-xxx-xxxx : you MUST include the area code or the Connect5 system will not be able to call that number.

What if one of my numbers for an existing relationship doesn't have an area code? How do I edit it?

• Go to the profile of that contact and edit the phone number from the profile.

Who must I enter emergency contact information for?

• You must enter emergency contacts for all your children that currently attend Harding. 

Is the sort order important?

• For Connect5, the sort order isn't too important as phone calls are made to all numbers in a matter of minutes.

• Sort order is important in that phone lists provided for field trips will list the emergency numbers in the sort order.