Could a conversation change the fate of an individual, a family, organisations, or whole countries facing failure, underperformance and disappointment? In this talk, Tafadzwa Bete Sasa shares two questions and a skill that can transform accountability conversations from awkward exchanges to acts of love that help family, colleagues, and leaders do better. Tafadzwa is a high-performance strategist who designs and facilitates tools and knowledge for sustained growth and success that benefit people and organisations. She holds a BSc in Human Resource Management and at the time this Talk an MBA candidate at the African Leadership University. The talk was given at a TEDx event using the TED conference format but independently organized by a local community