Embedded Files
Workshop on Developing Quality Assurance (QA) Standards for the Administrative Divisions
Workshop on Developing Quality Assurance (QA) Standards for the Administrative Divisions
Workshop on “A Quality Twist for University Administration”
Workshop on “A Quality Twist for University Administration”
The Internal Quality Assurance Cell for General Administration (IQAC-GA) organised the workshop “A Quality Twist for University Administration” on 18 August 2026 at the Senate Room.
The workshop focused on identifying administrative process challenges and bottlenecks and exploring practical measures to enhance efficiency, timeliness, service quality, digitalisation, and process standardisation. Staff from relevant administrative divisions participated in group activities to identify improvement opportunities and propose practical solutions.
A Quality Twist for University Administration –2nd Session
The second session of the workshop series “A Quality Twist for University Administration” was held on 15 September 2026 at the Senate Room. The session focused on further reviewing identified administrative processes and developing Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and timelines to improve efficiency and service delivery.
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