Reporting Damages or Issues

IMPORTANT NOTES

• RCMS reserves the right to revoke or restrict the use of Chromebooks for students at any time.   

• Damaged Chromebooks should be reported immediately to the Media Center.  Students should not attempt repairs themselves or take the Chromebook to a third party vendor for repair.

DAMAGED CHROMEBOOKS

Partial Listing of Estimated Repair Charges: (2026-2027)
LCD Screen Display $40.00 - NEW PRICE
Keyboard (Missing Keys) $66.00
Camera $34.00
Lower Cover $38.00
Upper Cover $42.00
EDP Cable B 81MA $18.00
Bezel $33.00
Hinges $32.00

Students are responsible for the general care of the Chromebook issued to them by the District regardless of whether they were the individual in possession of the Chromebook at the time any damage occurs.

DAMAGE CATEGORIES 

• ACCIDENTAL DAMAGE: Damage resulting from an unpreventable mishap.

• INTENTIONAL DAMAGE: Damage resulting from deliberate or intentional actions.

• NEGLIGENT DAMAGE NEW: Damage resulting from carelessness, lack of proper handling or failure to follow school expectations for device care.

PROCEDURE FOR ACCIDENTAL DAMAGE

The RCMS Administration understands that with any technology device, honest accidents can happen.  Under the GCS parts and labor warranty, students will receive coverage for one (1) incident of accidental damage per school year.

• 1st Incident of Accidental Damage: Parents will be contacted.  Repair/Replacement at no cost to student.

• For subsequent incidents deemed as Accidental Damage: Parents will be contacted.  The student and the student's parents/guardians will be responsible for the cost of repair or replacement as determined by the district's Educational Technology Services (ETS) department.

PROCEDURE FOR INTENTIONAL DAMAGE

For all cases deemed as Intentional Damage:

• A discipline referral will be made and parents will be contacted.

• The student and the student’s parents/guardians will be responsible for the cost of repair or replacement as determined by the district’s Educational Technology Services (ETS) department.

PROCEDURE FOR NEGLIGENT DAMAGE

For all cases deemed as Negligent Damage:

• A discipline referral will be made and parents will be contacted.

• The student and the student’s parents/guardians will be responsible for the cost of repair or replacement as determined by the district’s Educational Technology Services (ETS) department.