Contact GCS Student Tech Support at 864-355-HELP(4357) for help with school-issued devices when virtual learning.
Mrs. Wylie is available to help with your Chromebook questions in room G-120 (8th grade hall) at these times:
8:15 AM - 8:45 AM
9:15 AM - 11:30 AM
12:10 PM - 3:00 PM
Outside of these times, students should not wait outside of the room or leave their device at the door. Just return to class and come back at the next available time.
Make sure you authenticate your Wi-fi connection. View the 3-step instructions.
For student tech support on school-issued devices, call 355-HELP(4357).
Students can get Chromebook assistance in Mrs. Wylie's room (G-120 on the 8th grade hall) during Chromebook Help Times on school days.
If a Chromebook has accidental or incidental damage or malfunctions, they will be supplied with a replacement device.
Devices with intentional damage will require payment for the damaged parts. Students will receive a loaner device for day use at school only. Once any costs for repair have been paid, the student will be permitted to take their replacement device home.
Virtual students may bring Chromebooks in need of repair to the MT Anderson Support Center for repair and to receive a loaner device.
Support Center Hours
8:00 AM – 4:30 PM Monday through Friday
1:00 PM – 2:00 PMMonday through Friday (No Chromebook drop-off)
Once repaired, Chromebooks will be returned to the student’s home school. The school staff will then contact the student to notify them that the Chromebook is available for pickup.
Chromebooks must be picked up in the front office of Mauldin Middle School between 8:00 AM and 3:00 PM. They should not be picked up at MT Anderson. Please bring the borrowed Chromebook and charger to trade back out. Students will not get their repaired device back without first returning all borrowed items.
bring the Chromebook to school every day fully charged and not bring their chargers to school.
protect the device from damage or defacement.
practice responsible digital citizenship at all times.
never leave their Chromebook unattended.
save all work in Google Drive. Local files can not be retrieved if the device is damaged or stolen.
not download or access inappropriate material either at home or at school.
never give their login information to other students.
be held responsible for any content viewed on, material downloaded to, and damage that may occur.
report missing or damaged Chromebooks as soon as they realize the problem.
pay Chromebook/charger fees in a timely manner, or set up a payment plan with the school.
Greenville County Schools is pleased to be able to provide a device for every student to use in the classroom and at home to enhance their educational experience. Greenville County teachers are preparing students for jobs and careers that will be heavily focused on technology. For students, the ability to use technology efficiently to get work done, creatively to produce work and effectively to communicate and collaborate with others will be critical to survive the 21st Century workplace.
We live in a century defined by change. Many political and socioeconomic factors that have limited the economies of parts of the world have slowly been removed while huge technological advances have been made, allowing universal access to the flattening power of the Internet. Ubiquitous access to the Internet has shifted the demand on American students to develop skills that prepare them for more than the traditional workplace. Students in America today are no longer alone in competing for jobs in America.
Greenville County believes that it is our responsibility to prepare students for all paths of life including future education and future careers, especially careers that do not exist currently. We believe we must provide students with the skills necessary to adapt to change in a century that has seen change more rapidly than any previous century.
It is the goal of Greenville County Schools to prepare students for the future, even though the future is unknown. We must provide students with the tools necessary to adapt and change in a world that changes rapidly. The Personalized Learning Initiative will:
Extend student learning beyond the walls of the classroom
Prepare students to be safe, responsible and innovative digital citizens
Engage students in real-world problems by collaborating with others in the classroom and across the world
Enable students to take responsibility for their own learning
Provide students with the tools to be successful in their future endeavors in higher education and/or careers
Provide equal access to technology and tools to all students in order to provide equal opportunities for all students