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Welcome to the Service Hub. Here you will find resources on submitting a ticket for repairs, service, maintenance, or requests. We have a resource hub with videos and information regarding frequently asked questions. Please check these resources before submitting a ticket.
Welcome to the Service Hub. Here you will find resources on submitting a ticket for repairs, service, maintenance, or requests. We have a resource hub with videos and information regarding frequently asked questions. Please check these resources before submitting a ticket.
Note: If this is regarding supplies, please contact us here.
When you do submit a ticket, please make sure you include as much information as possible, such as:
When you do submit a ticket, please make sure you include as much information as possible, such as:
· What kind of service you require
· What kind of service you require
· Which operatory is experiencing the issue
· Which operatory is experiencing the issue
· Detailed description of the issue
· Detailed description of the issue
· Serial Numbers
· Serial Numbers
· Manufacturer
· Manufacturer
· Part Numbers
· Part Numbers
· Pictures
· Pictures
· Important Deadlines
· Important Deadlines
IMPORTANT: We do respond to tickets often asking for more information or to follow up on your original request. Make sure you are keeping an eye on your email for updates or checking up on your ticket when able.
IMPORTANT: We do respond to tickets often asking for more information or to follow up on your original request. Make sure you are keeping an eye on your email for updates or checking up on your ticket when able.
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