If you need general help with the Cadence tools, use, etc., please go to support.cadence.com. This site contains a ton of information on the tools, rapid adoption kits, and other resources.
You can also check the Cadence forums for support:
https://community.cadence.com/cadence_technology_forums/f
Most of the issues/problems you encounter with the tools are in the Cadence Community Forums. The link is on the following page. If not, please post your question on the forum as a new thread.
If the student or professor can not find what is needed, a case for help or a question can be opened, and it will be addressed in the same process/fashion as our commercial customers. In this case, a support ticket is needed.
https://www.cadence.com/en_US/home/support/customer-support-contacts.html
To submit a support ticket, students and faculty need to work with the below contacts to open a support ticket:
Dan Noneaker (dnoneak@clemson.edu)
Trae King (lking2@clemson.edu)
Von Shefton (vshefto@clemson.edu)
Clemson University uses the "Level One" bundle of Cadence tools as per the Cadence Academic Network's 2024 University Program. For information on which software packages are supported by the academic license, see the pdf below.
If you're having issues using this website, questions about the Clemson Cadence Project, or any sort of feedback, please reach out to the project's student ambassador Ian Scogin at iscogin@clemson.edu. We are open to any suggestions you may have to improve the site or expand the reach of the Clemson Cadence Project!