Finance (CONSTRAINT 2)

Human Capital Management

Communications

Technology 

Technology Modernization Overview 

In alignment with DeSoto ISD’s commitment to digital transformation, we are implementing a comprehensive district-wide technology modernization strategy designed to: 

• Enhance learning experiences 

• Strengthen campus safety 

• Improve operational efficiency 

This multi-faceted initiative underscores our dedication to purposeful innovation and operational excellence. 

 Key Initiatives 

1.  Interactive Screen Reenforment
   Starting Monday January 19th.  ProComputing will be reinforcing flat panel screens starting with Cockrell Hill. 

2.  Student Laptop Upgrades
   With Windows 10 support ending in October 2025, student laptops are being upgraded to Windows 11-compatible models—prioritizing high schools and aging inventory—to ensure optimal performance and access to modern learning tools. 

3.  Campus Digital Signage
   Real-time communication is being enhanced through digital signage installations in front offices, cafeterias, libraries, and athletic facilities. Displays will deliver alerts, event schedules, and student recognition, centrally managed for consistency. 

4.  Email Threat Intelligence
   Abnormal Security Weekly Update (Jan 5–11, 2026) 

Abnormal Security detected 496 email-based attacks targeting DeSoto ISD during the past week, bringing the total since integration to 40,064. This reflects an increase of 236 attacks compared to the previous week, signaling a renewed upward trend after the holiday dip. For detailed analysis and recommendations, please visit the Abnormal Security Portal.

5.   Security Camera Enhancements
   Upgrades to high-definition IP cameras include night vision, motion detection, and law enforcement integration. AI-driven features under review include facial recognition, license plate readers, and behavioral analytics.

6.  Document Management System Review
   Enterprise-grade solutions are being evaluated to centralize records and streamline collaboration. Key criteria include FERPA/HIPAA compliance, accessibility, and automation. Stakeholder input is being gathered through pilots and demonstrations. 

7.  Bond-Funded Technology Projects (Pending Approval)
   Strategic upgrades include: 

• Chromebook and laptop deployment 

• AV systems for stadiums, gyms, and boardroom 

• Emergency notification and paging systems 

• Baseball field technology (sound and livestreaming) 

• Smart lockdown systems with AI threat detection 

• Expanded security camera coverage

8.  Network Infrastructure Update
   A comprehensive plan is underway to optimize switch configurations and refine network routing protocols. These improvements will strengthen security, reduce latency, and maximize bandwidth utilization—ensuring resilient connectivity and supporting the district’s growing reliance on cloud-based applications. 

9.  E-rate Assessment and Inventory 

A detailed Network Inventory and Assessment is actively underway, specifically focused on gathering the required data and documentation for the upcoming E-rate application process. This assessment involves a comprehensive review of all existing network infrastructure, hardware, and configurations to ensure compliance and accurate reporting for potential funding. 

10.  Help Desk Performance 

• Tickets Submitted: 27

• Tickets Resolved: 52

• Average Resolution Time: 34.6 minutes

• Average Satisfaction Rating: 4.6/5

These results highlight our ongoing commitment to responsive support and continuous improvement, ensuring timely resolutions and consistently high customer satisfaction.

11.  Phone System Update
    Following a review of modern phone systems to support unified communications, mobile integration, panic button features, and emergency notification compatibility, Zoom has been selected as the district’s new phone service provider. This decision was made after completing pilot programs and evaluating all recommendations. 

12.  Infrastructure & Wireless
    A new wireless network, DISD-Internet SSID, is actively being tested to ensure full functionality, with the goal of replacing older SSIDs. 

Our Commitment 

Through strategic upgrades, cloud-based tools, and expanded digital access, DeSoto ISD is: 

• Empowering students with confidence 

• Equipping staff with efficient tools 

• Creating safe, innovative learning environments 

These efforts reflect our enduring values of integrity, determination, and excellence. 

Maintenance & Operati