Topic 5 : Making a request and Apologies

To ask guests to lock their rooms before going out. 

 Don’t forget to lock your room.

 Please drop your key here.

The most important manner for housekeeping is making apology in certain situations, 

for example: 


  Housekeeping should keep in your mind to say “I’m sorry” or Oh! Sorry, sir. When you do something that is not right.


 These are a few words which housekeeping should keep in mind and say it in a proper manner.


Housekeeping should keep in mind that guests or tourists need to be well-situated.

             Therefore, you should work with full effort, hospitality and be honest to impress all the guests. Your good performances will make you a quality housekeeping.