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Where do I find guidance on how to set up LAS Links Online/INSIGHT?
Where do I find guidance on how to set up LAS Links Online/INSIGHT?
There are multiple locations to find technology guidance:
www.LASLinks.com/Texas in the Customer Support section
Within the INSIGHT portal under My Applications >> General Information >> Documents >> Technology Manuals and Guides (also click the Downloads tab for installation downloads).
Texas dedicated tech support: 833-867-5679 Option 2
How do I provide portal access to my IT department
How do I provide portal access to my IT department
If you are a district User, you may add District and School level IT users. If you are a school User, you may add school level IT users.
Do I need to add my technology (IT) department personnel to the INSIGHT portal?
Do I need to add my technology (IT) department personnel to the INSIGHT portal?
Yes, it is highly recommended that someone from you LEA's IT department be added to the portal so that they can take the necessary steps for technology set up.
What is Central Office Services (COS) and do we have to configure it to test with LAS Links Online and preLAS Online?
What is Central Office Services (COS) and do we have to configure it to test with LAS Links Online and preLAS Online?
COS is an application that allows you to install, configure, and manage your online testing environment from a central location. The complete COS application includes a number of functional components, such as the COS - SD software, which offers Content Management and Content Hosting.
You will need to configure COS as it allows you to seamlessly configure and organize your devices using the COS Dashboard. The COS Dashboard is a visual dashboard of the various COS Configurations that currently exist in COS. The COS Dashboard displays status information about all the COS Configurations. It also provides links to information about specific COS Configurations, as well as the Testing Devices and COS - SDs associated with each COS Configuration.
Where can I find guidance about what headsets to use for testing?
Where can I find guidance about what headsets to use for testing?
Within the INSIGHT portal under My Applications >> General Information >> Documents >> Technology Manuals and Guides.
Where can I find system requirements?
Where can I find system requirements?
Within the INSIGHT portal under My Applications >> General Information >> Downloads
If we already have COS configured for LAS Links Online, do we need to do anything to configure preLAS Online?
If we already have COS configured for LAS Links Online, do we need to do anything to configure preLAS Online?
Yes, you will need to configure COS for preLAS Online content. This requires just a few quick steps found at this link: https://drive.google.com/file/d/1HeOMuuHegwA-0EVahmVmB5EwP-AOBf1i/view
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