The ITC office provides IT help by live chat, phone, e-mail, and in person to help with a myriad of IT issues.
If you have any technological problems, you can submit a ticket for the Service Desk through their Web Services Portal or email them from your Dartmouth email to create a ticket.
The Computer Store offers technology products, services, and repairs.
Open: 9am-4pm Monday-Friday
Dartmouth uses Google, Zoom, and Cisco platforms for tech needs so it is highly recommended you download the following apps:
Duo is the two-factor authentication (2FA) service that Dartmouth uses. Click the button above to register a device.
Students may find it helpful and convenient to have various Google Workspace apps (e.g., Google Calendar, Gmail, Google Docs, etc.) downloaded on their phone
A popular social media platform popular with Dartmouth students
Many extracurricular groups and Greek houses at Dartmouth communicate using GroupMe.
Another popular wifi texting/calling option is WhatsApp
International students should research options for using a cell phone in the U.S. before arrival. A good place to start is always checking in with other students from your home country for suggestions.
Go to the “How to Call Abroad” website to learn about international and long-distance calling. The website has useful information relating to country entry and exit codes, search services, dialing instructions, and time zone conversions.
If you need to obtain a cell phone or SIM card while in Hanover, you have a few options. You may keep your current phone and insert a new SIM card or buy a new phone after you arrive. Should you need access to a phone store, there is a Verizon Wireless store in downtown Hanover, and an AT&T and TMobile store in West Lebanon.
Consider using a Virtual Private Network (VPN) to protect yourself and your data. One option is to download and use Dartmouth’s VPN.
Use the Dartmouth Secure network, EduRoam. Log in with your Dartmouth NetID and password to connect.
When logging in, you will be prompted to verify your identity via Duo in your phone's app.