Working off-campus using VPN and Remote Desktop 

**Work from home

Employees : Catholic-WFH    (DUO Enabled VPN)

Overview - WFH remote access 

Catholic University provides the "Catholic-WFH" virtual private network (VPN) for Work from Home employees. The VPN extends the campus network to the computer in their home location. The VPN helps to protect the University's systems and services while allowing employees to access them easily from the home location. You use the Cisco AnyConnect Secure Mobility Client application to connect to the Catholic-WFH VPN.

The university also requires the use of Duo for multi-factor authentication (known as MFA or 2FA).  MFA allows you to present two categories of credentials when authenticating to a service. Duo is a software tool provided by Duo Security, a cloud-based access security provider that enables us to support a second factor when authenticating to certain Cardinal Applications and to the WFH VPN connection. Duo provides 'something you have' and, when paired with your password 'something you know', we have a greater assurance that the individual logging in is who they say they are. Please read about Using Duo to learn more about Duo, including how to enroll your devices.

This page explains how to


But first, a few important FAQs

Why do I need to use the VPN?

VPN ensures no one can observe the network traffic from your home to campus and multi-factor (using a product called DUO) secures your personal login.  Taken in combination, these ensure only you can log in to the university services, even if someone else with nefarious intent may have stolen your password and that your communications can’t be listened to by third parties. 

When do I need to use the VPN while working from home or off-campus?

Consistent with the University’s expectations of information security for employees working at the office, Work from Home (WFH) employees must ensure the protection of proprietary University information accessible from their home location. Appropriate steps include regular password maintenance, segregation of University materials from access by others, and any other measures imposed by the department or appropriate for the job and the environment.

How do I work at home or off-campus safely?

 Please follow Microsoft's steps to keep your remote Windows computer safe before using it to access University data.  Mac users should similarly follow Apple's recommendations to keep your Mac secure and guard your privacy.

Please exercise care in handling University data:

How to connect

Please read on for detailed instructions on how to connect.

Apple users: While the instructions in this article are for Microsoft Windows, Cisco AnyConnect and Microsoft Remote Desktop work similarly on Apple Mac. Please install the free Microsoft Remote Desktop app from the Mac App Store, and install Cisco AnyConnect as described below. Take steps to keep your Mac secure and guard your privacy.

Prerequisites

Before you can follow the steps below, please make sure you have completed the necessary preliminary steps.

Screenshot of the Windows 10 "Security at a glance" window, showing that all settings are green-checked.
Duo request screen from a mobile device showing prominent Approve and Deny buttons.

Enrolling into DUO

1.  On your home computer, use Cisco AnyConnect to connect to the VPN

This extends the campus network to the computer in your home location, allowing you to access networked resources and services as if you were on campus. The VPN connection is required for you to be able to make a remote connection to your office computer.

Screenshot of the Cisco AnyConnect connection prompt showing "vpn.cua.edu" entered into the text box. There is a "Connect" button to the right of the text box.

****NOTE****

Second Password: push

(Alternatives)






Windows 10 notification from Cisco AnyConnect stating it is Connected.

2. Connect to your campus computer using Microsoft Remote Desktop

Working from Home by remote access to your office computer is the best way to make sure University data remains stored on the University provided storage, not on your personal devices.

Screenshot of Remote Desktop Connection connection screen, with a blurred hostname.cua.edu entered into the Computer text box. There are Connect and Help buttons in the lower right of the window.
Microsoft Remote Desktop logon screen showing text boxes for Username and Password. There are OK and Cancel buttons on the bottom edge of the window.
"The identity of the remote computer cannot be verified" warning screen annotated with an arrow pointing to the location of the remote computer name. There are Yes and No buttons in the bottom right corner of the window.
Screenshot of a remote desktop session, showing the remote computer running Microsoft Excel and Cardinal Mail and Cardinal Faculty and Staff in Chrome tabs.
Screenshot of the Windows 10 Start Menu showing the navigation to the Sign out button when the Start menu is right-clicked.