Embedded Files
Parent & Family Information
Parent & Family Information
Chicopee Public Schools uses ParentSquare as our school-to-home communications platform to allow for consistency across our schools.
ParentSquare is a simple and engaging platform. Its intuitive layout helps to improve communications and deepen engagement with our families.
Through ParentSquare you are able to:
Through ParentSquare you are able to:
Receive all communications from the district and schools in one centralized place
Track school and district news, activities and events
Choose your preferred mode of communication (text, email, app)
Choose to receive messages immediately or all at once at 6PM
Choose your preferred language (with improved translation features)
Use a family-friendly app with all of this information
and much more…
It is highly recommended that you activate your account or register. You will still receive school and district communications regardless of whether or not you activate your ParentSquare account, but to access the advanced features of ParentSquare, parents must register. When users register their account, they will see posts in one organized feed. Registering your account also allows you to download/login via the app, and receive app notifications.
Option 1: (Browser)
Option 1: (Browser)
Register your account by entering the email or phone number in the "Register" box at parentsquare.com/signin. After you enter your email or phone number, click "Get Started". You must use the same email or phone number that the district has on file.
Option 2: App (Recommended)
Option 2: App (Recommended)
Download the App to your Phone and then use your email or phone number to register. Click here for more info.
Below are some common questions. Click them to see the answers.
When did ParentSquare launch?
When did ParentSquare launch?
ParentSquare launched on Wednesday, January 31, 2024. From that date forward, all school communication will be sent through ParentSquare.
Do I have to create a ParentSquare account?
Do I have to create a ParentSquare account?
You don’t have to take any action to receive emails, texts or phone calls. Our student information system (SchoolBrains) syncs contact information directly with ParentSquare every night.
You don’t have to take any action to receive emails, texts or phone calls. Our student information system (SchoolBrains) syncs contact information directly with ParentSquare every night.
BUT: We highly recommend that every parent/guardian register and download the app so you can access all of the benefits of ParentSquare. A non-registered user will have limited access to features.
Is it possible to contact my child's teacher directly and privately?
Is it possible to contact my child's teacher directly and privately?
Yes. You can contact your child's teacher privately by using the direct messaging tool.
On the home page, click on "Messages" in the left sidebar. From there, you can send a direct message to your child's teacher that only you and the teacher can see. You can also send messages to other staff members at the school, such as your child's coaches and club leaders.
Note: You can send these messages in your preferred language; the messages will arrive to staff in English.
How do I sign up?
How do I sign up?
Your information has already been added to ParentSquare, but you will want to register your account and download the app to your phone.
Your information has already been added to ParentSquare, but you will want to register your account and download the app to your phone.
To register your account:
Register your account by entering the email or phone number in the Register box at parentsquare.com/signin. After you enter your email or phone number, click "Get Started". You must use the same email or phone number that the district has on file.
To download the app to your phone: iPhone Users Android Users
You will receive school communications even if you have not registered your account. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms.
How do I update my language preference?
How do I update my language preference?
On a browser: click on your name to update your language preferences.
On the app: go to "My Account" and tap "Change This" under language settings. From there, you can choose any language you prefer from the dropdown menu and you will start to receive content in that language.
▸ Here is a help article on how to change your language settings.
I am missing a student on my account. How can I add another student?
I am missing a student on my account. How can I add another student?
To add a student or school, you should contact your student's school directly to update your contact information in SchoolBrains. You should confirm that the same email and phone number is on file for all children at all schools. The day after the change is made at the school, you should be able to see the updated information in ParentSquare.
I am getting too many messages from ParentSquare. Is it possible to receive fewer notifications?
I am getting too many messages from ParentSquare. Is it possible to receive fewer notifications?
Yes, you can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop down menu. On your account page, you can find your notification settings in the top right corner and click "Change This" to customize your notifications. If you are receiving too many notifications, try changing to the “Digest” setting where you will only receive one condensed message in the evening at 6PM.
▸ Here is a help article on changing your notification settings.
I need help. Who do I contact?
I need help. Who do I contact?
Email psqhelp@cpsge.org
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