LOST PROPERTY SORTING: Di Johnson

1. Lost Property is received at the Information Desk by reception, facility and the Info desk team. 

2. It is sorted monthly by Diana Johnson when she is rostered on the desk on a Sunday.  

3. Generally lost property items are collected regularly by West Com Care. If a bag has been left for a while, reception will call West to arrange pick up. 

4. Found items are to be placed in ziplock bag in cupboard under Plasma TV IN THE LEFT HAND CUPBOARD ONLY and the following written on in nikko on the bag:

   1. Date found

   2. Location Found

5. All newly handed in items to be stored in left hand double door cupboard. VERY IMPORTANT SO THAT THE LOST PROPERTY DOESN’T GET TAKEN AWAY TOO FAST 

6. Info desk, reception and facility should not put items in there that may fester - anything wet or damp, food in lunch boxes etc… If food, it should be thrown and lunch box put in cupboard, if wet item, either throw if it does not look significant or  leave out with note in book for someone to deal with on Monday.

7. Reception will follow up any blue communication book notes regarding lost or found property.

8. Anything that looks expensive like iphones, headphones etc need to be kept put in the finance basket in the third drawer by info desk or facility on a Sunday (in their bag labelled with date etc.) This includes expensive looking sunglasses and glasses as people may come back for them. Cheap looking sunglasses can go into the general lost property. Reception will collect the third drawer items on a Monday morning and add to the “Lost Phones” register. She will keep these items for a month then give to Sam K. 

LOST PROPERTY MONTHLY CLEAN OUT  - Diana

Starting in the Right hand cupboard

1. Remove all the school items - school uniform, shoes, socks... anything that looks like it belongs to our school kids. They can be set aside if only a small amount.  This is for both cupboards. These items can be left at aside at the desk for Steve from the school to pick up when he drops off mail each day. 

2. Anything that looks like tiny kids toys, half an earring, single shoe etc.. can all be thrown away. Toys that look like they can be repurposed can go to West Com Care.

3. Bibles - Di to see if there’s a name and put it in the blue book note to Reception to follow up. If no name, to go into the garbage bag for West Com Care. 

4. Contents of the right hand cupboard, once sorted, can go into a Garbage bag and a sign labelled “West Com Care” taped to the bag. The bag can go into the walk in cupboard back corner. We can repurpose all the clip seals. We don’t give Brisbane lost property items to the Vintage Store - only West Com Care. 

Moving to the Left Hand Cupboard

1. After the right hand cupboard has been cleared, the contents of the Left hand cupboard can all be moved to the right hand cupboard - just cull as you go - throw away little kids toys, or if they look useful they can go to Com Care. Sort as you go. These items should be left loose so it is easy to sort through when there is an enquiry. 

2. Any item that has a sticker saying it has only been in the left hand cupboard for a week will stay in the left hand cupboard till the next clean out. 

3. Write on the laminated sign the date when Lost Property was cleaned out. This will help give us context so the team don’t go looking for something that cannot be there. 

Calls during the week

1. If a call comes into reception during the week looking for lost property, Reception can check herself.