Setting Up an Office Queuing System

1. To set up an office queueing system, open your school’s login page, open your school’s login page. On the right side of the page, type your email address and password in the spaces provided, then click “Log in.”

2. On the dashboard, look at the left navigation area, and click “Queue”.

3. On the Queue Records page, click “Offices” in the top navigation bar.

4. On the Offices page, click “Create” to add a new office.

5. Enter the name of the office you want to set up for the queue module.

6. Under the Windows tab, click “Add a line” to create a window or counter for the office.

7. Enter a name for the window (e.g. “Window 1”) to make it easy to identify.

8. Repeat the process to add the required number of windows or counters for the office.

9. Once the windows have been added, click the “Staff” tab.

10. Select a staff member from the dropdown menu or click “Search More” to find the appropriate account. Ensure that the number of assigned staff matches the total number of windows.

11. Review the selected staff members to ensure that the correct accounts are assigned to manage the queue pages.

12. Once all details are complete, click “Save” to create the office.

13. To verify the new office, click “Offices” in the breadcrumb trail or top navigation bar.

14. The newly created office should appear in the list and be ready for use.

15. To view queue records, click “Queue Records” in the top navigation bar.

16. Once the office starts processing customers, a number will appear beside the office. Click the drop-down icon to view its queue records.

17. The queue records display the status of each queue number: Ongoing, Up Next, Waiting, or Done.