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Watch this tutorial video or read the article below.
1. To navigate pages in the queue module, open your school’s login page. On the right side of the page, type your email address and password in the spaces provided, then click “Log in.”
2. On the dashboard, look at the left navigation area, and click “Queue”.
3. On the Queue Module, click “Open Pages” in the top navigation bar.
4. From the “Open Pages” dropdown, select “Customer Kiosk” to launch the self-service ticket screen.
5. On the kiosk screen, students or clients can select their desired office to get a queue number.
6. Once the ticket number appears, take note of the number and click “Close” to finish.
7. To manage queue calls at a staff station, return to “Open Pages” and select “Office Counter.”
8. Select your assigned office and window.
9. Click “Open Queue” to open the counter and begin serving visitors.
10. The station screen displays the visitor currently being served. Click “Next” to call the next person in line.
11. If a visitor does not respond when called, click “No Show” to skip them and proceed to the next person.
12. To display queue information on a screen in the waiting area, return to “Open Pages” and select “Display Board.”
13. Select the offices whose queue status you want to display.
14. Click “Start” to launch the live queue status display.
15. The display board shows the real-time queue updates across all active windows for the selected office.
16. To enable audio announcements for queue calls, click “Turn Sound On.”
17. To change offices, click the “Change Offices” button.
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