Aloha!  

Welcome to our Team Resource Site.  Here you will find many resources to assist you.  Watch this video for a tour.  If you would like to suggest additional resources to be added, please e-mail admin@buybigisland.com and we will work on adding that to this site.  

Mahalo!

Important Quick Links 

eXp Hawaii Broker Support Schedule

eXp Hawai'i SOP's Guidelines for Contract and Listing Reviews

Team Contact Roster 



Need help with an eXp system and not sure where to go?  


https://life.exprealty.com/exp-expert-care-desk/

Phone: (833) 303-0610

Email: ExpertCare@exprealty.net






Have Contract Questions? Call the Broker on Contract Duty.


Got Broker Questions? Need assistance with a client, transaction, or any other general questions? Call the Broker on Broker Duty.


All Brokers are available to assist you. If the Broker you are calling is assisting another Agent, please reach out to any of the other Brokers on duty.


Click on this Broker Support Schedule & Informational Links to access the Broker Schedule and Hawaii State Resources Briefcase.

Team Meeting Schedule 

This is an open forum / ask anything type meeting in regards to how to manage escrow and your transactions.  Kaila, Lead Transaction Coordinator, will be available during this time to share tips and tricks.

Mondays 9:00 to 10am - Transaction Meeting with the TC Team  

This meeting is for agents working with Connxtion Transaction Services and active escrows.  You will be e-mailed a 10 minute slot if you need to attend. 

Mondays 10:00 to 10:30am - Agent Attraction Power Half Hour  

If you are serious about building your organization and attracting agents, we will mastermind, problem solve, strategize and share best practices at this meeting.  

Mondays 11:00a-12:00p - Team Foundations Meeting (new and onboarding agents)

This meeting is to assist with onboarding as well as support new agents with navigating a transaction / escrow process.  This meeting is generally done in a "ask anything" format, so bring your questions.  On the second and fourth Monday of each month, the NFM Lending team will be on the call to train on best practices as well as answer any of your questions on how to work with a lender.  Discussion will be based on needs of participants.  (*in the event Monday falls on a holiday, meeting will be rescheduled to Tuesday)  

Mondays 1pm - kvCore Power Hour 

This meeting is to assist with all things kvCORE, if you have topic requests, let Kelley (theagency@buybigisland.com) know ahead of time.  

 Tuesdays 8am - Team Freedom Mastermind

This is a call with our national team, eXp Rockstar's are regular guest speakers and we collaborate with our team from across the nation   

Tuesdays 1pm - Big Island Flex Script Calls - canceled 7/16/24

Join us on Tuesdays at 1pm to learn how to improve talking to new clients on the phone!  This is open to all (you do not need to be part of the flex program to participate!).  Lots of good practice with handling objections and strategy to win over clients on the phone. 

Wednesdays at 10am - Weekly ALL ISLAND Team Meeting        Click here for the Agenda    

We talk about Wins, Gratitudes, Good Info, Challenges, Market, Lending Updates, Trainings and routinely bring on guest speakers  

Wednesdays at 11am (following team meeting) - Team Maui Call

This time is dedicated time for the Maui Team to meet to discuss agenda items relevant for this team.

Thursdays 10am - Team O'ahu Call

This time is dedicated time for the O'ahu Team to meet to discuss agenda items relevant for this team.


If you need some motivation and accountability to get your morning routine going, join us on this optional call 5 minute call


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How to add The Agency TEAM Planning Calendar to your google caledar VIDEO LINK

Team Culture Code