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UPDATE 7/1/25: NEW LCA ACCOMODATION REQUEST PROCESS. ATTEND A TRAINING & REVIEW THE LCA HUB TO LEARN ABOUT THE NEW MULTI-AWARD CONTRACT & KEY CHANGES
Follow our steps below
You need to follow the below LCA process to access LCA funds for ASL, CART, and braille accommodations.
All COB staff can follow this process to acquire accommodations.*
* Quasi-City departments should follow their language access plan and process.
Step 1. Notify your LCA Liaison (All COB staff can acquire accommodations.)
Any staff member may submit a request for accommodations; however, it is helpful to notify your LCA liaison about your pending accommodations request so that they can provide assistance as needed.
Step 2. Contact Partners Interpreting for a Quote
Need ASL interpretation, CART services, or an ASL recorded video? Make a copy, fill out and attach the ASL and CART Services Request Form.
Need braille transcription for your meeting or event? Make a copy, fill out and attach the Braille Transcription Services Request Form.
Email the request form and any additional media/materials as needed;
see Braille Transcription Services Request Form below as an example.
Save your Services Request form for later use in the Accommodations Fund Request form.
Email Partners Interpreting with the corresponding request; see example below.
Make sure to put Urgent in email subject title if you need the accommodation within 48-72 hours.
Partners Interpreting will get back to you with a quote for the accommodation.
Step 3. Then Submit an Accommodations Fund Request
Use the quote that Partners Interpreting provided to you and the request form you sent the vendor.
Step 4. Once the Office of Language and Communications Access approves the request (within 1-4 days), contact the vendor to confirm their services
Training Videos
ASL and CART How To Video.mp4How to Request ASL and CART Services
How to Request ASL and CART Services
Braille Transcription How To Video.mp4How to Request Braille Transcription Services
How to Request Braille Transcription Services
Want a Step by Step process for something else? Access our How-To folder.
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