Key Documents

For Your Use

Assistive Listening Rooms (pg. 3 of the manual)
Babel Notice: refers to a short notice included in a document or electronic medium in multiple languages informing the reader that the communication contains vital information and explaining how to request translations and other accessible formats for the document.
Certification of Accommodations Offered: Use in interactions of legal consequences to verify which accommodations were offered.
How to place a Conference Call on a Cisco Phone
Equipment Reservation Request Form: Request assistive equipment from LCA. Once we receive this form, we will reach out to let you know if we have the equipment available for the date of your event.
Glossaries: Multiple glossaries with commonly used terms already translated into City of Boston threshold languages.
Notice of Accommodations Provided: refers to a short notice included in all promotional materials in multiple languages informing the reader that for the identified program, service or activity, any needed accommodations will be made available upon request.

Vital Document List: List of vital documents identified by departments by tiers (I-IV) (Previous version)

Language Line (for on-demand interpretation)
Mobile Version of Language ID Cards (pick up physical Language ID cards in Rm 817, City Hall)