Complaint Procedures

STEPS TO FILE A COMPLAINT

Complaints can be filed by a student or a parent/guardian in cases where there are concerns about employee behavior, concerns about how an incident was handled, or concerns with the application of district policy or procedures.

Complaints should be initially submitted to the direct supervisor of the employee who is the subject of the complaint. The supervisor may schedule a meeting and/or ask that the complaint be submitted in writing. Written complaints can be submitted through any mechanism, including a handwritten or typed letter, an email, or on the district's general complaint form: COMPLAINT FORM

If the matter is not resolved with the direct supervisor, the matter can be escalated to the principal of a school, or to an administrator at the district office. In general, matters of employee behavior are escalated to the Human Resources Department, and matters of policy or procedure, or student matters, are escalated to the Student Services Office.

WILLIAMS COMPLAINT PROCEDURES

In some cases, complaint procedures are governed by Williams Complaint Procedures under California law. More information and a complaint form can be found below:

• Williams Complaints Notice

• Williams Complaints Form