Logbook
Guidelines for Logbook Entries:
Feel free to post questions regarding policies, procedures, patron, or other fulfillment related concerns; if patron’s personal information is needed, please only include their library card number and contact info if available
e.g. book turned in without barcode, temporary holds, patron has an issue that can be fixed
Or log an entry if there is something you would like to warn other shifts about
e.g. WIFI or printing issues throughout library, circulation equipment issues, out of service elevators
Please Don't...
Post a patron's personal information (name, phone number) Only their ID/ email if absolutely necessary and in the "Patron contact info" tab
Use the log book as a place to collect patron complaints; if we can't do anything about it it then we shouldn't log it (temperature, library hours, lending policies)
