GSuite Apps
GSuite Apps
Embedded Files
If you are experiencing an issue with one of your G Suite Apps, please contact Lani Gauntlett.
If you are experiencing an issue with one of your G Suite Apps, please contact Lani Gauntlett.
Chromebooks
Chromebooks
If the below troubleshooting does not solve your problem please put in a tech ticket with Incident IQ.
If the below troubleshooting does not solve your problem please put in a tech ticket with Incident IQ.
How to Wake a Sleeping Chromebook
How to Wake a Sleeping Chromebook
Press and hold the “Esc”, “Refresh” and “power keys together (see image below). The message “Please insert a recovery USB stick or SD card” should appear in a minute or two. Once you see this message, press the “Refresh” and “Power” keys together to return to the login screen. The screen may go dark for a minute or two before the login screen appears. If the Chromebook refuses to wake even after charging for several minutes, send it to the library for a replacement.
How To I Reset my Chromebook
How To I Reset my Chromebook
When a Chromebook is no longer working correctly, it might be time to powerwash it. Please follow the steps in the link below.
How to Reset and Cleanup Google Chrome if it Acts Strangely
How to Reset and Cleanup Google Chrome if it Acts Strangely
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