Speakers

David Cuthbertson is the CEO of Square Mile Systems, a UK based company specialising in data centre and enterprise infrastructure configuration management. He is a recognized industry expert on Visio automation which is the de facto industry software package for network diagramming and infrastructure visualisation.

He currently works at AssetGen (software development) and Square Mile Systems (infrastructure documentation methods and services) addressing the operational control and governance problems that plague every major IT environment. Square Mile delivers their infrastructure management software, services and skills to organizations globally across sectors such as finance, military, healthcare, telco and IT service providers.

Industry Roles

Currently a UK committee member of the US BICSI trade association focused on developing best practices in infrastructure build and management. Previous industry roles have included BCS-CMSG committee member, BCS SMSG (Service Management Specialist Group) – Chairman. National Outsourcing Association – Director. He also is a regular guest speaker at events in the UK, US and elsewhere.

Stuart Dicken is SHI’s ITAM Data Quality Director (DQ) with 20 years of ITAM experience and owns SHI’s ITAM reporting platform, Data Insights along with the reference data used by the ITAM services group.

Stuart joined SHI in 2014 as a senior licence and audit defence consultant having previously worked as an independent ITAM consultant for a number of large multinational firms and having developed his deep understanding in ITAM leading an ISO 19770-1 and software compliance project within UK public sector. In his time he has assisted many organizations in the UK and US realize tangible cost savings through improved processes and procedures, much of these saving found beyond license compliance issues in recourse efficiencies and reduced support and training costs.

James is a Practice Partner in TCS, currently responsible for product development in the Enterprise Agility consulting team. He is driving a nimble, value stream-based approach to delivering corporate services including HR, Finance, Facilities and IT, enabled by digital transformation, automation and AI in a holistic approach with an emphasis on the strategic and cultural issues of transformation and the delivery of business outcomes.

His outstanding contribution to the ITSM industry has been recognised by being awarded the prestigious itSMF UK Lifetime Achievement award.

He is a co-opted member of the ISO working groups for the development of both ISO/IEC 20000 and ISO38500.

As one of the most influential thought leaders in his domain James is much in demand as a speaker at international conferences,

As a consultant James has designed and executed major service transformation projects across different sectors and geographies, several of which have been awarded the itSMF Project of the Year award.

Kylie is an experienced Software Asset Manager and Software Category Manager with a track record of enabling companies to optimise their IT estate through the creation of best practice and compliant SAM frameworks. She is adept at leading vendor negotiations to drive outcomes that maximise IT investment and I develop highly responsive SAM strategies that deliver reduced costs through efficient licence management and support future direction requirements.

Kylie currently operates as an independent contractor and has done since 2009, supporting organisations including Balfour Beatty and Interserve to leverage the benefits of IT asset management and achieve critical business objectives. Recent key projects include negotiating a three year Microsoft Server and Cloud Enrolment contract and achieving a 12% discount with the supplier to support a £multi-million data transformation programme.

Kylie is passionate about supporting businesses of all sizes to drive continuous improvement, reduce risk and achieve return on investment through the development of creative asset management solutions.

Chris has worked in the IT Industry for over 20 years, having started working for Texaco as Network Manager. Chris spent many years in the integrator channel working for companies such as Prime Business Solutions, 2e2 and Logicalis.

Chris initially worked as a consultant before taking on more senior practice management roles, focusing on networking, security, data centre and unified communications and in recent years specialising in data centre optimisation and particularly in software licensing.

Having worked with large enterprise organisations, Chris understood the challenges faced in data centre licensing and the lack of expertise in the marketplace. Chris founded Derive Logic which quickly built up an enviable reputation as one of the foremost independent data centre software licensing consultancy businesses.

A French ITAM and SAM pioneer, Stéphane held a variety of IT jobs between 1990 and 2005. He discovered ITIL in 2005 and decided to become an ITSM consultant, like a musician who stops playing instruments to conduct the orchestra.

Since 2009 he has been an ITIL trainer and is the only contributor to ITIL 4 Foundation in France. He is also coauthor of the upcoming ITIL 4 practice guide for IT asset management.

An expert in his field, Stéphane is well known for his pragmatism and attention to the human factor. He considers enthusiasm a powerful driver to achieve transformations in a complex world.

Richard is the Lead ITSM Solutions Architect for AFJ Solutions. He has over 17 years’ experience in Service Management and has been the driving force behind many organizations efforts to implement and embed mature service management processes.

Richard is the chair of the BCS Configuration Management Specialist Group, and a public speaker and thought leader, speaking at events including Gartner, itSMF, SITS and BCS Conferences

Mark Norriss joined the Met Office in 2018. He is accountable for the defining, shaping and delivery of the Met Office vision to adopt and develop cloud technologies in an operational/supportable and sustainable way that allows the Met Office to innovate and rapidly deliver solution to meet the needs of both internal and external customers.

Dr. Tim Payne – Senior Architect at HCL and self-confused car nut – has been in the CM, Development, Agile and SDLC industry for well on 25+ years. Starting out with SQL Software back in the early 90s, Tim has been battling the good fight to produce high-quality releases for most of his professional career. With a career spanning roles in QA, consulting, development, architecture, management, release management and product ownership Tim has “seen it all”, but most of his passion is focused on the development space where he began.

Tim earnt his CM/SDLC wings working on Dimensions CM and other Serena/MicroFocus products for many years as both key development and primary product architect before moving into the DevOps/ERM space in the late 2000s. Since then he has been working to both architect and develop products in this space plus also help customers along on their own DevOps/ERM journey.

In his personal time, Tim is an avid car nut and runs a number of local British orientated car-clubs – like TVRs and Marcos. Tim also has a modest collection of his own classic cars that he likes to “play” with.

Barry is an independent SAM and software licensing consultant who has worked across a huge range of industry sectors. He specialises in data centre and infrastructure licensing and processes across all platforms, and is a firm believer in managing infrastructure change in the right way. He is a member of ISO’s Working Group 21 committee, a contributor to the Campaign for Clear Licensing, and can often be found trying to help people on the ITAM Review forum.

Sanjay is a senior leader with more than 20 years of working in Corporate IT. In his last role, Sanjay was the Senior IT Director and Global Product Line Owner for Sales for Johnson & Johnson's Medical Device sector where his organization was tasked with implementing large scale software programs in support of the Sales function across this $26BN business. These programs involved SaaS solutions, the most significant of which was Salesforce.

Frustrated with both the internal challenges of getting consistent and clear insights about licensing and external issues with cumbersome contracts and complex pricing, Sanjay formulated and launched Cloudkontrol, a strategic cost management tool for SaaS with the intent being to champion fair and transparent SaaS. Sanjay has spoken at various SalesForce and Gartner events and regularly attends CIO round tables. He also previously represented Johnson & Johnson at SalesForce's Customer Advisory Board in California.

Matt is an IT transformation professional with a passion of challenging and reducing spend by applying a technical lens to the opportunity. Until recently he managed BT Group Software Asset spend, which he utilised his technical understanding to drive significant cost savings across the organisation, using an unique approach to drive out waste and to challenge the business norms.

Following sharing his story at the ITAM review UK conference and receiving some positive feedback he decided to start his own consultancy focusing on his proactive approach to transforming ITAM spend and is now enjoying sharing his knowledge and experiences with other organisations.

Julia is a highly experienced ITAM and Service Delivery Manager with over 20 years working in the IT Industry with major corporate companies. Her focus has been on creating successful teams from the ground up by creating strategies for change, seeing the bigger picture and developing her ideas into deployed and delivered outcomes. Julia’s current role as UK ITAM Manager has seen her create a recognised Centre of Excellence which incorporates both Software and Hardware Asset Management functions.