Our fascination with machines is infinite as is the unceasing focus to humanise them. How far are we willing to take AI? Humans are emotional but not always emotionally intelligent so it’s possible we limit the technology as much as the technology may turn us into automatons, losing ourselves in what we create. To deal with the volatility, uncertainty, complexity and ambiguity (VUCA) of our environment we must look beyond IT. Building resilience into our capability, understanding shifting diversity of talent needed and above all, designing with humanity.
Thought provoking, interesting and relevant, Simone is a Service Management Mixologist who probes the hearts and minds of what makes business and IT tick and jumpstart people’s thinking to evolve behaviour and actions at any level. People connected, knowledge shared, possibilities discovered and potential realised are her active values. A recognised industry Top 25 Thought Leader, Simone is a Senior Consultant, master trainer, course author, podcast co-host & mentor in various frameworks such as VeriSM, ITIL, DevOps, CASM, KCS and SFIA. Simone combines this with her HR, Organisational Change and complimentary health background for a deep leadership experience she shares through training, workshops, various conferences and across social media.