Customer Service is a strategic area responsible for end-to-end support of business clients – from order placement to delivery and invoicing. The Customer Service Specialist acts as a central point of contact, building long-term relationships with clients and collaborating closely with Sales, Planning, and Logistics teams. 

This could be your place if you: 

• Are communicative, patient, and customer-oriented,

• Enjoy teamwork and problem-solving,

• Have strong organizational skills,

• Speak foreign languages (e.g. English, German, French, Dutch, Spanish).

The Finance area covers a wide range of financial operations, from managing supplier payments and customer invoicing to cash flow monitoring and strategic financial planning. Teams in this area ensure accuracy, compliance, and efficiency across financial processes, working closely with internal stakeholders and external partners. 

This could be your place if you: 

• Are detail-oriented and enjoy working with numbers 

• Are interested in finance, accounting, and business analysis 

• Like working with systems (e.g. SAP, Excel, Power BI) and improving processes 

• Feel comfortable in an international environment and communicate well in English (other languages like German, French, or Dutch are a plus) 

The Quality area focuses on ensuring product excellence, process efficiency, and sustainable practices across the organization. It includes teams working in Global Quality (GSQ), Sustainability, Data Governance, Lean Management, and BCOS (Barry Callebaut Operating System). These roles support the business by maintaining high standards, driving continuous improvement, and providing data-driven insights that influence key decisions. Work in this area often involves lab-based tasks, project coordination, and cross-functional collaboration.

This could be your place if you: 

• Are interested in quality, sustainability, and food technology,

• Enjoy solving problems and optimizing processes, 

• Enjoy lab work or project-based tasks, 

• Want to contribute to meaningful improvements and responsible business practices.

The Planning & Logistics area at Barry Callebaut SSC Europe is responsible for planning, coordinating, and optimizing the entire supply chain – from raw materials to finished goods. Planning and logistics teams work closely with factories, warehouses, sales departments, and external partners to ensure products are delivered “on time & in full” while optimizing costs and resources. 

This could be your place if you: 

• Are organized and enjoy planning,

• Are interested in logistics, operations management, and data analysis,

• Enjoy working with systems (e.g. SAP, Excel) and thinking in terms of processes.

The Digital & Data area plays a key role in managing data quality, driving automation, and supporting digital transformation. It includes teams focused on Master Data management, process automation, SAP analytics, and IT support (Help Desk). These teams ensure that data flows are accurate and secure, systems are running smoothly, and digital tools are leveraged to improve business efficiency. 

This could be your place if you: 

• Are interested in data analysis, IT, and automation, 

• Enjoy solving problems and optimizing processes,

• Have experience with tools like Python, SQL, Power BI – or want to grow in SAP analytics, 

• Like working in a tech-driven, international environment.

People & Business Support brings together diverse teams that enable the core business through strategic collaboration, communication, and people-focused solutions. This area includes functions such as Human Resources, Talent Acquisition, Internal & External Communication, Marketing, as well as HR Administration or HRIS. These teams play a key role in supporting decision-making, driving change, and creating a strong organizational culture. Their work involves negotiation, project management, and cross-functional collaboration. 

This could be your place if you: 

• Are creative, empathetic, and passionate about people,

• Enjoy project-based work and storytelling, 

• Are interested in communication, employer branding, and organizational culture, 

• Feel confident in negotiations and working with diverse teams,

• Speak foreign languages – especially English, which is essential in our international environment. 

Factory Operations is where the magic happens – from raw materials to finished chocolate products. This area includes teams working in production, maintenance, quality control, continuous improvement, and health & safety. It’s a fast-paced environment focused on efficiency, precision, and safety. Employees in this area play a direct role in delivering high-quality products to customers and continuously improving processes to support business goals. 

This could be your place if you: 

• Enjoy hands-on work and seeing real results, 

• Are interested in manufacturing, food technology, or engineering, 

• Are detail-oriented and safety-conscious, 

• Like working in teams and solving operational challenges, 

• Want to be part of the core of Barry Callebaut’s chocolate-making process.