Visit a Practice Session to verify your device settings.

Be sure to use a fast, reliable internet connection. Hotspots are unreliable and may cause technical errors while you are in session.

Make Google Chrome your default browser.

To avoid technical issues, please update Google Chrome before your appointment.

If you use an Apple computer, you must adjust your macOS screen share settings before your appointment.

Make sure you know where your exam is located! Before you enter your appointment, you can open Blackboard and have your exam page ready to show your proctor.

CLOSE ALL YOUR APPS & TABS. You are allowed only one Google Chrome window open with the following acceptable tabs: GMAIL, Class & Blackboard. (unless otherwise noted by your instructor or proctor)

Ensure your laptop is fully charged and/or your charger is near you. Breaks are not allowed. If you need to leave the room, you must submit your test and contact your instructor.

Check the list of materials allowed for your exam. Ensure you have the proper materials ready before joining your session. 

Share your ENTIRE Screen. If you cannot share your ENTIRE screen, you will not be able to take your exam and must reschedule.

We recommend you schedule your appointment a few days before your deadline. This will allow you to reschedule if you encounter any issues. Remember, we are unable to schedule same-day or next-day appointments.