Tips for a Successful Testing Session!

Step 1: Before Your Appointment:

• Browser: Use Google Chrome and ensure it is fully updated and set as your default browser.

• Device Check: If using a Mac, you must enable screen sharing in your System Settings.

• Practice: Not sure if your setup works? Join a practice session to test your settings.

• Planning: Schedule your exam a few days early. We cannot accommodate same-day or next-day appointments.

Step 2: Setting Up Your Space:

• Internet: Use a stable Wi-Fi or Ethernet connection. Avoid mobile hotspots, as they often cause disconnects.

• Power Up: Keep your device plugged into a charger so you don’t lose power during your exam.

• Ready Your ID: Have your photo ID and instructor-approved materials on your desk.

• Find Your Exam: Know exactly where your exam is located. You can have the Blackboard exam page open and ready to show your proctor.

Step 3: During the Exam:

• Tab Management: Close all apps and extra tabs. You are allowed only one Chrome window open with tabs for Gmail, Blackboard, and your exam (unless noted otherwise).

• Screen Sharing: You must share your ENTIRE screen. If you cannot share your full screen, you will not be able to test and must reschedule.

• No Breaks: You cannot leave the room once the session begins. If you must leave, you have to submit your exam and contact your instructor.