Technology Requirements

For help with Blackboard, visit: http://irt.austincc.edu/blackboard/StudentSupport.php

• Students need to have regular, reliable access to a computer with a reliable internet connection.

• Students must be able to save files as .docx. Microsoft Office 365 is available free at this link. 

• Students must be able to scan documents (there are free scanning apps for phones and tablets).

• Students must be able to save scanned documents as .pdf or jpeg files.

• Students can convert Google Docs to .docx or .pdf by selecting File –> Download.

• Access to a printer is recommended but not required.

Technology Support Services

Austin Community College provides free, secure drive-up WiFi to students and employees in the parking lots of all campus locations. WiFi can be accessed seven days a week, 7 am to 11 pm. Additional details are available at https://www.austincc.edu/sts.

Students who do not have the necessary technology to complete their ACC courses can request to borrow devices from Student Technology Services. Available devices include iPads, webcams, headsets, calculators, etc. Students must be registered for a credit course, Adult Education, or Continuing Education course to be eligible. For more information, including how to request a device, visit http://www.austincc.edu/sts.

Student Technology Services offers phone, live-chat, and email-based technical support for students and can provide support on topics such as password resets, accessing or using Blackboard, access to technology, etc. To view hours of operation and ways to request support, visit http://www.austincc.edu/sts.