Learning Outcomes

Glendale Community College Institutional Learning Outcomes

Adopted Fall 2017

We recognize that the knowledge represented in our institutional learning outcomes (ILOs) develops through intentional, guided, and iterative experiences across disciplines and programs throughout students’ time in college, from the first semester to the last.

The term “institutional learning outcome” is used instead of “general education learning outcome” because institutional learning emphasizes that these outcomes are achieved through a wide variety of experiences in both academic and cocurricular settings.

Communication ILO: By the end of their college experience, students at Glendale will have demonstrated oral, written, and visual communication.

Oral communication is a prepared, purposeful presentation designed to increase knowledge, to foster understanding, or to promote change in the listeners' attitudes, values, beliefs, or behaviors (definition credit: AAC&U Oral Communication Thinking VALUE Rubric).

Written communication is the development and expression of ideas in writing. Written communication involves learning to work in many genres and styles. It can involve working with many different writing technologies, and mixing texts, data, and images. Written communication abilities develop through iterative experiences across the curriculum (definition credit: AAC&U Critical Thinking VALUE Rubric).

Visual communication is the ability to analyze, interpret, evaluate and create visual materials in both physical and digital formats with well-articulated formal and conceptual choices.

Thinking ILO: By the end of their college experience, students at Glendale will have demonstrated critical and creative thinking.

Critical thinking is a habit of mind characterized by the comprehensive exploration of issues, ideas, artifacts, and events before accepting or formulating an opinion or conclusion (definition credit: AAC&U Critical Thinking VALUE Rubric).

Creative thinking is both the capacity to combine or synthesize existing ideas, images, or expertise in original ways and the experience of thinking, reacting, and working in an imaginative way characterized by a high degree of innovation, divergent thinking, and risk-taking (definition credit: AAC&U Creative Thinking VALUE Rubric).

Quantitative ILO: By the end of their college experience, students at Glendale will have demonstrated quantitative reasoning and analysis.

Quantitative reasoning is the application of mathematical skills to the analysis and interpretation of real-world quantitative information to draw conclusions that are relevant to students in their daily lives.

Well-Being ILO: By the end of their college experience, students at Glendale will have demonstrated personal and community well-being.

Personal and community well-being encompasses a student’s ability to access institutional resources, enhance their physical and mental well-being, develop healthy relationships, address community challenges, and reflect upon their experiences in order to support lifelong learning and growth.

Diversity ILO: By the end of their college experience, students at Glendale will have demonstrated awareness of and appreciation for diversity.

Diversity awareness and appreciation include, but are not limited to, an understanding of one's own personal biases and the development of cognitive, behavioral, and affective skills and characteristics that support effective and open interaction in various contexts.

Information Literacy ILO: By the end of their college experience, students at Glendale will have demonstrated information literacy.

Information literacy is the ability to recognize information needs in context; to develop research skills in locating, evaluating, and applying information critically and responsibly.

Career ILO: By the end of their college experience, students at Glendale will have demonstrated clarification of career goals and the knowledge and skills needed for success in the workplace.

Career decision-making happens through the AIM (Assessment-Investigation-Management) process. Personal awareness blended with investigation of careers leads to successful management of one’s goals.

    • Assessment: awareness of values, interests, personality, skills, and lifestyle considerations

    • Investigation: learning about careers including job duties, training and education, job outlook, salary ranges, etc.

    • Management: matching ones’ personal characteristics and qualities with a compatible career goal

Clarification of career goals is a developmental process that begins before the student enrolls in college. It is targeted during the first year of college and may continue throughout the student’s college experience as they take more coursework, explore career information, and participate in experiences such as internships, service learning projects, career interviews, and volunteering.

Knowledge and skills needed for success in the workplace include both “hard skills” and “soft skills” that employers expect from college graduates.

    • “Hard skills” may include specific content knowledge and skills that are teachable and apply directly to a specific career or general knowledge and skills that apply to many or most careers.

    • “Soft skills” are personal attributes including self-responsibility, leadership, time management, teamwork, decision-making, and goal-setting that allow the individual to work effectively with others and be successful in a work environment.

ILO Individual Rubrics

Rubrics have been developed and deployed in Canvas for all 7 ILOs, with the exception of the Visual Communication part of the Communication ILO which will be available March 2021.

ILO items are also available for easy review in the linked spreadsheet.

ILO Spreadsheet

ILO to Course Mapping

Beginning in spring 2018, academic departments began identifying which ILOs were served in each of the academic courses. With all ILO rubrics completed, faculty updated the mapping documents during spring 2022.

ILO Survey Summary & Report

Learn more about how we developed the Glendale Institutional Learning Outcomes by reading the associated report.

2017 ILO Survey Summary & Report