To log into Absence Management, open a web browser (e.g., Google Chrome, Firefox, Microsoft Edge).

In the address bar, type login.frontlineeducation.com/sso/alamogordo. 

Choose the Or Sign in with the Organization SSO link. 

Log in with your district email address and Google password.

Now you're logged into your account!

Frontline Education has made it easy to find most of the information you need right on your homepage.

View Available Jobs

There are multiple ways to view available jobs. 

• (On the side navigation)  Available Jobs

• On the calendar

• On the Available Jobs tab

Calendar

The calendar makes it easy to get a birds-eye view of any available or scheduled job you have.

• Available Jobs: Show up in green. View more details by clicking on these dates such as the date/time of the options, location, and more. To accept the job, click the Accept button.

• Scheduled Jobs: Show up in blue. Check the job details by clicking on the day.

Update Personal Information

Access your personal information by clicking on your name at the top-right of the page, and then clicking Settings.

Here you'll see your name, email address, and other information. 

You can find and accept jobs in a few quick steps!

Overview

Absence Management offers both phone and web services. 

You can call the Absence Management system toll-free at 1-800-942-3767 or log in at login.frontlineeducation.com/sso/alamogordo. 

These options provide the flexibility to proactively search for jobs and fill your schedule the way you want.

The system sends notifications about available jobs that align with your qualifications. 

Most employee absences are entered the day before the absence occurs, but employees can also enter their absences further out. 

Depending on your district’s settings, you can discover available jobs that occur days, weeks, or even months in advance.

When a job for which you are qualified and available is entered, the Absence Management system will notify you about the new job over the phone and also via the online application. 

You can then choose to accept or reject the assignment.

Locating Your Jobs

The home page includes two places where you can access a list of jobs for which you are qualified and available to fill. 

Reference the "Available Jobs" option in the side navigation or locate the "Available Jobs" tab.

Viewing Job-Related Details

The "Available Jobs" section includes important position details such as the employee's name, job location, work times, and more.

Job Notes

Employees can attach important, job-related notes during the creation of their absence. 

A paper icon indicates when these notes are provided, and you can select the icon, as needed, to view the job-related details.

Once selected, a pop-up message will appear.

Multi-Day Jobs

Some jobs in your list may occur over multiple days, and the system identifies these opportunities with a circle icon that contains a plus inside it.

Multi-day jobs do not have an "Accept" option that is immediately visible. 

You will first need to select the "See Details" button to view all the job's details, including the option to accept the position.

This selection will reveal each day for the job, as well as a new button, Accept Multi-Day.

Phone Number and Map

In each job listing, you can select a green phone icon to reference the school's phone number or click the orange map icon to open Google Maps and review the directions. 

Note: A gray icon indicates that the number or map is not available. These availability options are determined by your district.

Accepting or Rejecting Jobs

Now that you have seen the job details, you are ready to accept or reject the job.

Rejecting a Job

To reject a job, all you have to do is click the Reject button beside the listing. 

The rejection of a job causes it to disappear from your available jobs, and you will not see it again.

Warning: Only click the "Reject" button if you are absolutely sure that you do not want this job. You cannot recover a rejected assignment.

Accepting a Job

To accept a job, click the green Accept button on the right side of the job listing.

Once a job is accepted, you will see a confirmation number at the top of the page. 

Note: If there is a file attached to the absence, you will also see a link to view the attached file.

This pop-up will remain on your screen until you dismiss it. 

Click the "x" next to "Dismiss Message" to close the confirmation.

"Non-Work Days" indicate when you are not available to work as a substitute, and they inform the system to not offer you jobs on those days. 

You can view your current non-work days or make a new entry via the "Non-Work Days" tab on the homepage.

Note: A number on the tab indicates how many non-work days have been scheduled for the past 30 days, as well as any non-work days scheduled for a future date. View more via your "History" option in your application's side navigation.

To create a new non-work day, click the Add Non-Work Day button. This selection opens a window where you can enter your details.

Creating a Single Non-Work Day

Complete the following steps to create a single Non-Work Day:

• Date: Type the date into the box or use the calendar icon to select the date.

• From/To: Enter the start and end times for when you cannot work.
  Note: You must un-check the "All Day" box to edit the times for individual days.

• Reason: Enter the reason for your non-work day. (This info is not required.)

Click the Save button when you are ready to save the non-work day.

Creating Repeating Non-Work Days

Non-work days can also be scheduled to repeat, as needed. 

As an example, you may wish to remove your availability for: 

• a specific weekday during the upcoming month ( i.e. each Tuesday), or 

• an extended period (i.e. today until the end of the month)

When creating the Non-Work Day, you will choose the initial calendar start date and click the checkbox for "Repeat." 

The system will indicate the day when the Non-Work entry begins and provide an additional calendar box for when the Non-Work days should end. 

Choose the "day" option if you want to take a recurring series of days (i.e. day "X" until day "Z"). 

Or, select the calendar day indicated (i.e. "Monday," etc.) if you only want to take Mondays off for a recurring amount of time.

You can then indicate the start/end times for the non-work day, enter the location(s) where these non-work days apply (if you work as a multi-district sub), and provide an optional reason for the entry.

Remember to click Save once you are finished.

Removing a Non-Work Day

If you created a non-work day in error, the entry can be removed via the "Non Work Days" tab.

Keep in mind, that you will only see a "Remove" option if the non-work day is still in the future, and/or if an Administrator has created a non-work day for you that they allow you to delete. 

Restrictions may occur due to absence-request timeframes, Admin restrictions, etc.

Note: The system will highlight a non-work day in yellow if the Admin has created a non-work day and blocked the ability for it to be deleted. Please contact your district Administrator for assistance.

To remove a non-work day, click the Remove button beside the day you want to delete.

A confirmation box will appear. Click Remove to confirm.

A school preference list identifies the locations within a district where you do and do not want to work.

To manage your list, select the Preferences option in the side navigation.

Next, select Schools in the sidebar and choose a district, if applicable.

The Schools section includes two options at the top of the page. 

• The first option will allow you to select all the locations where you wish to see assignments. 

• The second list indicates the places where you do not want to see jobs.

Click the radio button to alternate between these two lists. 

​You can now add or remove the necessary locations.

Note: While you cannot manually remove a district at this time, the location selector allows you to limit locations for a given district. This means you could potentially remove all locations if one district no longer applies. However, please do so with caution as this determines what jobs you can and cannot view.

Click the checkboxes to identify the individual schools that you do or do not want to see (or click the All or None button to collectively add/remove all the locations in your list).

Once you are finished, click Save to record your changes.

By default, Absence Management calls you for jobs during the time period set up by your school district.

You can customize these times or turn off calling altogether.

Setting Call Times

To edit your options, click the Preferences option in the side navigation.

Now, click Call Times in the side menu and select a district, if applicable.

Absence Management displays your district's default morning and evening call times. 

Click the Edit button to change your call time settings and edit each day, as needed.

This action brings up a window where you determine the following daily call times:

•  Don't Call Me: Causes the system to not call on the selected weekday.

•  Call me during the district call times: Returns call times to the district's default setting.

•  Call me between: Sets earliest and latest times to receive a call notification.

Once you pick your settings, you have two options:

• Apply to All: This setting applies these particular settings to every day of the week.

• Apply only to: This option only applies your settings to the selected workday.

Allowing Calls

The system provides two additional call time options in the top right corner of the Call Times page. 

You can either continue to accept incoming calls ("Yes") or disable the feature ("No").

The "No" option causes Absence Management to no longer call with job offers. 

We do not recommend you enable this option, as it inhibits potential job-finding opportunities. 

You can, however, still search for jobs online if calling is turned off. 

Once you access your application, you can begin to set up your system preferences and find available jobs!

View the "System Basics" dropdown above for more information.

View and accept substitute jobs through the Frontline Education mobile app. 

Subs can get a notification right on their phone when a job is available, making it easy for them to quickly accept.

Wondering about the tried and true methods you’re used to? Not to worry! 

All the current options – phone, website, and Jobulator app – will still be available for subs.

It’s the same app our admins and employees use today to manage employee absences. 

Note: The app cannot be used to clock in and out of accepted jobs. The app is strictly for viewing and accepting substitute absences and vacancies. 

Jobs may not show up as "available" for a number of reasons, and you can check on a few things to identify the cause. 

First, make sure you do not limit yourself to your “Schools” preferences. 

If you still do not see anything, you can contact your district's administrator to make sure you have the correct setup. 

If you see jobs but are not receiving phone calls, check to make sure you have your call times set to allow for maximum job offers.

Click the Scheduled Jobs tab on your home page. 

Once selected, the system lists your scheduled jobs and the details for each. 

The information includes the name and title of the employee, the time of the absence, the duration, the job location, and your confirmation number. 

Based on permissions, you may have the option to email the employee and view attachments/notes. 

You can define which locations you want to see jobs for and those you want to avoid. 

Access your "Schools" list within your Preferences to specify this setup. 

Here, you can click the checkbox beside the locations where you wish to see available jobs and the locations you wish to ignore. 

You can optimize job opportunities by following a few easy steps. 

Search for jobs via the application at https://login.frontlineeducation.com/sso/alamogordo or call the system at 1-800-942-3767. 

Each of these methods generally allows you to find available jobs much further in advance than you would if you waited for a phone call! 

If you missed that phone call, you can always call back, toll-free, at 1-800-942-3767 to hear a list of current and available jobs. 

You can also log in online to view those same jobs. 

You’ll want to act quickly, though. The system may have already called the next substitute in line with that job offer. 

"Non-work days" indicate when you are not available to work as a sub. 

You can enter non-work days by selecting a specific date on the calendar (via the homepage), or you can enter these days through the "Non Work Days" tab. 

Please contact your local school district's Frontline Education Administrator. 

This Admin will be familiar with both account and district policies and can provide the best resolutions for any system-related questions you may have.

You can reference your organization's contact details via the "?" icon in the top right corner of the application.